Question about Microsoft Zune JS8-00001 Digital Media Player
When i turn my Zune on (16g) it doesn't light up most of the time and it makes it really hard to read the screen. The only time it does light up is right after I unplug it from my computer. What can I do to fix this?
There is an issue with the backlight of your screen. Sorry but your screen probably needs to be replaced. There are third party Zune repair services, that will fix it for cheap. Even better, I found an DYI Zune repair guide,so you can do it yourself too, not that difficult. Part is available on Ebay. If you can't do it yourself, have a tech savy friend do it for you. If it does work on a different PC, then the issue lies within your windows. If you re-install your PC to factory and then re-install fresh zune software it should work.
Posted on Aug 24, 2010
.. Diek, maybe try to reset your device.
.. In fact, everyone try to do the reset. I do it at least once a week, just to give my Zune a soft kick in the pants. Mind you, I got me the ancient and original 30.
.. Set your backlight to 15 seconds. "Always on" will drain your battery far too quickly.
.. Drain the battery and then let it charge for a minimum of 3 hours.
.. Perhaps a Restore is needed, but only as a last result 'cause it will wipe your Zune clean.
.. Outside of all of that, call Zune support at 1-877-438-9863.
Posted on Mar 10, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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