Question about Toshiba 42HL167 42 in. LCD Television
The tv is about 1 1/2 yrs old bought brand new. It was working fine last night, but when I came home & turned it on tonight, there is no sound. I jiggled all the cables, lightly tapped the back and even connected my pc to see if maybe it was the cable tv, but no sound that way either. I've checked the audio settings on both the cable tv and the tv but I don't see any changes help!!
Found this troubleshooting method on the www.Toshiba.com website. Q. My TV has a picture, but there is no audio?
Models: 20DL77, 20HLK67, 26HL47, 32HL17, 37HL17, 42HL17, 26HL37, 32HL37, 20HL67, 26HL67, 32HL67, 37HL67,
42HL167, 42HL67, 47HL167, 52HL167, 42LX177, 46LX177, 52LX177, 57LX177
1. Please check your connections and make sure if you are using COMPOSITE “yellow, white, and red cables”, SVIDEO,
with “white, and red” or Color Stream COMPONENT “green, blue, red, white and red cables,” that the white
and red cables which are used for audio are plugged in securely into the same inputs as the video.
If your connections are secure, the station may have broadcast difficulties. Try a different channel.
2. If you are using the coax cable from the wall, press the “ENTER” button on the middle of the remote. If the
information provided shows that you have SAP selected we will need to change it to STEREO or MONO. To do
this, we will need to press the “MENU” button, and use the RIGHT or LEFT arrow keys to highlight the AUDIO
menu. Next we will need to use the DOWN arrow to select AUDIO SETUP press “ENTER” and then arrow down to
MTS and use the RIGHT arrow to select stereo.
3. If you have a cable box or satellite receiver, please make sure the TV’s volume, as well as the box’s, volume is
turned up sufficiently.
4. The station may have broadcast difficulties. Try another channel.
5. The sound may be muted. Press VOLUME.
6. If you still have problems after following these steps please contact Customer Solutions at 1800-631-3811 Monday
through Friday 8am to 7pm CST. The Toshiba customer service number is 1-800-631-3811. I hope this helps you with your problem.
Posted on May 17, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 01, 2012 | Toshiba REGZA 40E200U 40" LCD TV
Mar 05, 2011 | Toshiba REGZA 47HL167 TV
Jan 31, 2011 | Toshiba REGZA 42WLG66 42 in. HD-Ready LCD...
Jan 06, 2011 | Toshiba 42HL167 42 in. LCD Television
I followed the steps at the following link and it worked for me. I have a 2007 Toshiba Regza 42HL67, but the firmware applies to many models as documented in the readme file at the location found via the link below. I used a 1gb SD card formatted FAT16, copied the unzipped files and folder to the card (wasn't sure if it required the top level folder or only the files under the top level folder so I copied both to the root of the SD card), unplugged the TV, inserted the card, plugged in the TV, waited 2.5 minutes, unplugged the TV, removed the card, plugged in the TV, yellow light flashed 3 times and went out. I turned on the TV and it has worked normally since last night.
Jul 23, 2010 | Toshiba REGZA 47HL167 TV
Jun 15, 2010 | Toshiba 42HL167 42 in. LCD Television
May 09, 2010 | Toshiba 42HL67 42 in. LCD Television
Apr 06, 2010 | Televison & Video
Aug 18, 2008 | Toshiba REGZA 42WLG66 42 in. HD-Ready LCD...
May 30, 2008 | Toshiba REGZA 47HL167 TV
3,724 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: