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I am a FiOs Technician from Pennsylvania.. The most common occurence of this problem I encounter is when the TV is a dual-device.. Meaning that it is a TV with a DVD player or a VCR built into it.. Whenever this occurs, I do the 922 method using either the DVD or the AUX button on the remote instead of the TV button.
By the Way, if this works you must change the volume control to the other device using the 955 code in the Motorola manual afterwards in order to control the volume