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How do I get faxes and copies to print from tray 2?

Posted by gspalding on Jan 05, 2009
I just purchased an HP Office jet pro 7780 All-in-one device with two paper trays. How do I set the device to print copies and faxex from tray 2 ? Comment posted on Jan 05, 2009 I keep office stationary in tray 1 for printing letters and reports.

I keep blank paper in tray 2 for faxex and copies.

How do I get the device to print faxes and copies from tray 2?

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That is an advanced feature, genrally this is known as Automatic drawer eligibility. However, I am not sure this device offers this advanced feature. Look for options to select drawers for your diff functions in your users manual. Sorry best I can say...

Posted on Jan 06, 2009

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Contents
1 Review your unit's front panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2 Use your HP OfficeJet with a PC. . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Review the Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Review the status window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3 Get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Where can I find help? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
4 Load paper or transparency film, or load originals. . . . . . . . . . . . 7
Load the input tray with letter-, legal-, or A4-size paper . . . . . . . . . . . . . . . . . . . . . . . 7
Review tips for loading specific types of paper . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Load the input tray with envelopes (only works with printing) . . . . . . . . . . . . . . . . . . 10
Set the paper type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Load originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Avoid paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

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2 Answers

Message says remove paper jam but there is no paper jam. What now?


Generally; if there is a sensor problem or stuck sensor, this error will come up and stay on the display even after turning off and on. If you are getting paper with a crease or fold, then something is pulling or locking up in the paper path. Common causes could be a pickup feed assembly, registration, underneath the cartridge, the fuser or something in the output assembly. You could try a paper path test and select it to print from different trays to see if the issue may be just in one tray area or if it happens from all trays.

Saw your numerous posts at different times during 2009 and wanted to let you know I posted a potential solution for you. Hope it works for your situation... I've copied idea below for your review. Worked perfectly for me 15 minutes ago.
***********************************************************
------ SOLVING THAT "PAPER JAM" ERROR ------
REFER TO THE USER SUBMITTED PHOTO FOR GRAPHICAL NOTES AT THE other HP Officejet Pro L7780 Color All-in-One Printer/Fax/Scanner/Copier (C8192A#ABA)Amazon 7780 Product Page here:

Required...
Tools:
(2) Medium sized paper clips

Preferable Tools:
(1) Pair of pliers with rubber grips
(1) Edged tool such as wall paper knife, metal pick or toothpick to clean out gear teeth.

This fix applies to paper jams the device believes are in the rear duplexer and often occurs after a real jam that has shredded the paper inside the mechanism.

Despite the fact you've carefully cleaned out all the visible paper from inside with the cover open, paper can jam the gears used to drive the rear rollers and even the tiniest amount of shred prevents operation resulting in the impossible Paper Jam error.

HP Tech Support online and on the phone don't troubleshoot it past "clear the paper from the device than try again please" b.s.

After removing the duplexer, grip any of the four rubber rollers and attempt to rotate in either direction, if they don't move freely with little effort, then continue with these instructions.

Begin:
1. Take the first paper clip and contact the lower two brass rectangles, this fools the device into believing the duplexer is installed, keep the contacts bridged (don't remove your hand or the paper clip until Step 4.) THERE IS NO ELECTROCUTION RISK.
2. Press the "OK" button on the control panel to pretend the paper jam is cleared.
3. CAREFULLY OBSERVE THE pair of white gears on the left, if they seem to clutch, stall, skip or freeze then you have paper shards which are causing the jam.
4. Using a firmer grip or pliers, grip the furthest left rubber roller and rotate in either direction , the gears should rotate with your efforts and look for shards of paper in the gear teeth.
5. Use the paper clip, toothpick or any appropriate edged tool to clear the shards.

Bridge the lower contacts again and observe if the gears rotate freely, if so then you've cleared the insidious jam should be able to print until the next error from this piece of chit printer.

Hope helps.

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1 Answer

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