How do I fix my Ilo? I have had it for about 7months and know there is something wrong with the earjack and it only plays music in on one side of the headphones I have used over ten pairs of headphones they all work but not in the mp3. even the headphones that come with the ILO and they all worked in any thing I put them in how can i fix this problem?
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Check and make sure that the format you are trying to play is compatible with the player. For instance, iTunes files won't work with this player.
Also, you could be trying to load DRM-protected files from a service like Bearshare. Yuur screen will tell you the files are transferring, but they are really not transferring b/c they have DRM protection. There is not currently a free way that I know of to remove this DRM-encryption, although you can probably buy download rights from your music service.
Unfortunately, the ILo site is down, so their is no way to get a firmware upgrade in case this model is another victim of the Windows Media Player upgrade - WMP 11 messed up a lot of mp3 players regardless of manufacturer.
-Plug in your mp3 player -Go to your folder with all your songs 'My Music' and find your music files. -Either select all your songs, open them with 'Windows Media Player' and transfer them that way. -Or 'Open My Computer' then open 'iLo' and drag the songs from where your songs are located [My Music] to the 'Music' folder in your iLo folder. [MyMusic] Song.mp3 >drag to> [MyComputer/iLo] Music.