Question about Acer TravelMate 2300 Notebook

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Hi. My Antispy located a worm AutoIt/Renocide.gen!B.

I am trying to log in Symantec, Microsoft and other sites and the worm doesn't allow. The Live One tryed to put it in quarantine....failed.
What can I do?
Thank you for your attention.
Marcia

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  • 520 Answers

Try again..... restart pc ...try to access live update via norton anti virus software..if no joy remove norton antivirus and reinstall software.ps if you try to reinstall norton without first removing norton software will do this for you , may a better option bacause sometimes windows remove app leaves data behind which can sometimes cause problems especially with norton antivirus.
if it was me I'd wipe my pc and reinstall fresh and all software because if you make mistake with norton youre gonna end up having to reinstall everything anyway.there is a program off the net on norton site called norton removal tool ...this is just the job ...if you cant find it let me know and I will either send you the net page for it or can upload it to you via email....

Posted on Jan 06, 2009

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Download v10.0.0.482 [2,641,920 bytes] (01/10/2009).


Hope this will be helpfull

Thanks & Regards

Nanda Kishore :)

Mar 25, 2009 | Microsoft Windows XP Professional

1 Answer

How can i remove virus worm/autoit permanently


Try using some symantec tools at www.norton.com (virus removal tools) - If you don't have your cd restore you can fix your system using a windows cd

Dec 03, 2008 | Acer TravelMate 2300 Notebook

5 Answers

Windows xp


First thought: Not a legal copy or not activated?
Second thought: A virus or spyware? Have you run a full virus scan and a separate antispyware scan?

I don't know if either of these will work, but give them a try (especially the full anti virus and anti spyware scans). I use AVG Antivirus Free and AVG Antispyware Free. I also use ZoneAlarm Free as my firewall to prevent hackers getting access.

I have had a somewhat similar problem (years ago) which turned out to be some malicious spyware controlling access to some Administrator functions.

Good luck

Apr 06, 2008 | Microsoft Windows XP Professional

6 Answers

How can i remove virus worm/autoit permanently


its simple guys..!!!
if it asks for permission to access outlook..don't permit it because it is a smart virus and is going to spread it to all the people on your contact list...!!!
simply open task manager and end process tree of KHATRA.exe , gHost.exe , xplorer.exe and OUTLOOK.exe seperately...!!
then run your anti virus or download one if you don't have one..!!!
run a complete computer scan in detail..!!
then delete all files which are infected by the virus because the results contain only duplicate files which are created by the virus

Feb 04, 2008 | Acer TravelMate 2300 Notebook

2 Answers

Worm update


just restart the system and then try downloading the updates again, although sometimes the Symantec server can be overloaded and unable to allow the updates.

Sep 30, 2007 | Symantec Norton AntiVirus 2004 - (Open...

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