Question about Apple iPod MP3 Player

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Ipod model MA079LL do not want to turn on

I have the Ipod model MA079LL, 20GB color display one that it does not want to turn-on at all and sometimes it does. The battery is fully charged. Sometimes when it turns on, it is empty, no songs show up, then sometimes the music is there. It is acting really creazy. Couple of time gave me a sad iPod icon with the apple support url. Right now came to live and it is working fine. But this behavior has been happing for a while. What do you recommend? I am going today to an apple store to check.

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  • D Velez
    D Velez Aug 07, 2007

    I went to the Apple Store and told me that it was a hard drive issue. Thanks God it still had Apple Care Warranty, so they replaced it.

  • megs81 Sep 14, 2008

    mine is the exact same model and the icon comes on it as well as soon as i turn it on then it turns right back off. Only i cannot get any music and mine is fully charged as well.

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  • Contributor
  • 11 Answers

Has the problem been resolved? If so, congratulations!

Posted on Aug 28, 2007

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My ipod is displaying on the screan www. apple.com/support/ipod


Hi,

It seems you need additional program on phone. Just surf this official site. It will not harm your ipod.

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Apple 20gb ipod mp3 player wont turn on. only shows apple sign and says apple/support


This happens quite often but does not necessarily mean that your iPod needs service.

Launch itunes first, (not by plugging in ipod and allowing to launch automatically.)
Then, plug in ipod. After you see it load into itunes, you can use the ipod restore function. You'll lose your music but you it will restore all of it after it resets.

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Will not turn on


If the sad face appears on your ipod, it means it is broken. It needs to be taken into Apple to have it repaired or you might have to buy a new one.

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Try a reset:

How to reset iPod To reset an iPod with a Click Wheel, including:iPod nano (3rd generation) iPod classic iPod (5th generation) iPod nano (2nd generation)iPod nano iPod with color display (iPod photo) iPod (Click Wheel) iPod mini iPod mini (2nd generation)

Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds.

You may need to repeat this step. Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.

If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

To reset iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector)Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step.

If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time is preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on.

Hope this helps
check out my blog at:
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1 Answer

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This usually happens if the iPod wheel is defective, sometimes caused by getting in contact with water sometimes simply through wear and tear. If you're out of warranty, There are specialized online tutorials with iPod Repair instructions that will guide you through the steps of taking it apart and replacing the wheel altogether otherwise you'll have to send it to any third party iPod repair service and they'll replace the wheel for you.

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Upon first glance it would be safe to assume that the iPod nano is a "micro" version of the iPod "Color" models, and in a few ways this is a safe statement. Both systems use the "Clickwheel" (which places pressure sensitive navigation buttons underneath the scroll wheel), have color displays, have software that uses color for all interface elements and applications, use the "Myriad" font, and are capable of displaying photographs in addition to playing music and transporting files. At 3.5 inches tall, 1.6 inches wide, and 0.27 inches thick the iPod nano is both physically smaller, compared to 4.1 inches tall, 2.4 inches wide, and 0.75 inches thick for the iPod "Color" models, and holds less data on 2.0 GB or 4.0 GB of Flash Memory, compared to 20 GB, 30 GB, 40 GB, or 60 GB hard drives for the iPod "Color" models. However, there are also some important differences between the iPod nano and iPod "Color" models as well. Unlike the iPod "Color" models, the iPod nano lacks video out, and as a result, can display photographs on the internal display "loaded" from a computer, but cannot display photographs on a television or projector. The iPod nano also does not support the iPod Camera Connector or third-party solutions, so photos cannot be transferred from a camera either. However, in addition to the calendar, contacts, and notes software from previous models, the iPod nano includes additional software functionality, such as a "Screen Lock" security feature, a stopwatch, and a "world clock".

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