Question about Brother HL-2040 Laser Printer
I can not get the printer to print at all. Also went to check ink level and it is not giving me any reading at all. If the cartridge is out of ink, why no message, saying thus.
Went to Staples and they helped me fix it. there was nothing wrong with the print; just needed new cartridge for the printer. Althought it did not tell me that when I pulled out the cartridge that it was surrounded by the drum and I took the whole thing to staples and they gave me a new cartridge without looking into the bag, that I brought the cartridge in. Lookly after I left the girl looked into the bag and realized that I had left the drum attached. When I went home and could not get the cartridge to install into my printer, went back to Staples which was close to my home. I girl there realized that the drum was missing. Call the girl at the Staple in Windsor which is were I bought the orginal and she had kept my drum. Thereby forcing me to drive 30 miles to get my drum back. By the way, the printer did not flash "Toner" to let me know that it was low.
Posted on Jan 14, 2009
Are you using generic toner or brother toner?????
Posted on Jan 13, 2009
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