HOW TO SET VOICE MAIL FOR LINE 2

SOURCE: How do I set the time and date on the phone and change voice mail

You must be on the main phone on jack 01 to set time. You can determine if your phone is jack 01 by pressing PROGRAM 99 on a display phone and then pushing the number 6 on the dial pad. The phone will read the jack and extension number. When you have determined the jack 01 phone, do the following: Press PROGRAM * * 1234(Default password is 1234. yours may have been changed) Press SP-PHONE 2 Times. To change the year enter the two digit year. If it is correct press FWD/DND to move the flashing indicator. MONTH is changed by pressing the AUTO ANSWER /MUTE key. DAY is entered as 1 or 2 digit day. DAY OF THE WEEK is entered by pressing the AUTO ANSWER/MUTE key. Press STORE to save your changes. Press SP-PHONE Enter 2 digit hour (Hour is flashing). Press FWD/DND button(Minute starts flashing). Enter 2-digit minute(Minute is flashing). Auto Dial/Store Button New time is stored. Lift handset and hang up to leave programming mode

SOURCE: voice mail

Presuming you have a TVS or TVA Voice Processing System, Do you have a list of what greeting is assigned to which number? If not, you have to go into the VPS and understand how it was set up; then make a new greeting in the proper place (either recording over the existing one, or in a new position), and assign it to the night menu.

SOURCE: voice mail greeting

Sign in to mailbox 999 and 998 and poke around. You should find some greetings in there. Else, if you have the installer software you can go in from that and make the changes.

SOURCE: can set up my main voice mail

One of the phones ( all are kx-T7736 using TVs-50 for messeges) ... is controling the main messege for our system,,, however I can not access the feature that will let me change that main messege... I usually press intercom 107 and then 5 to get there but on that particular phone it wont let me do it

Carl Navarro

• 2460 Answers
• Posted on Oct 29, 2009

SOURCE: Need to change the main greeting in the company

The voice mail comes from an external box to the TD phone system cabinet. If it's Panasonic branded, it could be any one of several models designed to work on the TD product. The white boxes are TVS models in the U.S. (50,80,90,100,125,225 etc) the blue/black boxes are the newer TVA models (50,200). Each VM has the abillity for at least 100 "custom" greetings and, in some cases 32 company greetings. We use specific custom menus in the TVS product, but not in the TVA product because a TVA is set up visually.

Both models record and change greetings from mailbox 998, the message manager's mailbox. Once you get there, you choose option 5 then some other number like 4 for custom greetings and change the greeting (1-100) by following the prompts. Which one and how you get there is a lot easier if you have a manual.

So, since it's beyond the scope of a free forum, and you didn't post which VM you have, either consult your installer, manual, or comment back with your VM model number and I can give you a link to a manual.
If you absolutely want to do this yourself, you will need a computer with a serial port and a terminal program to access the TVS systems, or a USB port and maintenance software for a TVA.

Carl