Question about Dell 948 All-In-One InkJet Printer
My dell printer 948 says it has a paper jam when it does not. it won't print. i've tried the hard reset you suggested but can't get at the rollers to check for any probs there. i've also tried taking out the power pack and cleaning out inside, but no luck. if you could please help i'd be very grateful.
Tonight, I fixed my neighbor's Dell 948 printer with false paper jam.
After you lift open the top, look below the shiny bar that the Print Head slides left/right on. You'll see a row of 8 tiny rollers. In between the middle two rollers (rollers #4 and #5 from the left), look for a small plastic tab sticking up between them. Touch this tab with the tip of a ball-point pen to see if it pushes down. If it does, then push the "checkmark" button on the control panel.
That's what I did to fix my neighbor's printer.
Posted on May 05, 2009
Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed throught the printer. The reason for this, in some cases I have been able to clear the paper track of debris that was deposited there over time. Worth a try. I have fixed a number of printers this way saving costly repairs. Bud
Posted on Jan 08, 2009
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Posted on Jan 02, 2017
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