Question about HP Photosmart 2575 All-In-One InkJet Printer

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Paper does not feed properly

My printer is three years old and has never really worked properly....since I don't really use it that much, I never think about it....however, recently I have needed it and it doesn't feed the paper's like the rollers are not grabbing the paper.

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  • cruiseone Jan 08, 2009

    I am also having a problem with my HP PhotoSmart 2575. The printer usually jams or says it needs paper. I thought my printer was getting old so I installed another one my daughter had and I still have the same problem. Anyone out there that knows the solution to this. It is as if the roller is not grabbing the paper correctly and if it does it grabs 3 or 4 sheets and then it jams.

  • nbeckman Jan 14, 2009

    I have the same problem and didn't see a solution on the page. I'm new here and don't know where to look for solutions.

  • Anonymous Mar 07, 2009

    My HP2575 is three years old. Have not even been able to print through one complete print cartridge. This printer is a total piece of junk.....Jams on every single print job.....pulls through huge stacks of paper or none at all....Purchased at Office Max....Office Max refused to even discuss....says I have to work through HP. What a ripoff!



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Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Posted on Jan 25, 2009


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We are having paper feed problems with this two year old printer, including paper jams, black roller marks on the paper, etc. Help!

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2. check if the feed rollers work
3 check if have a piece of destroyed papper in the road of the paper
4 clean the sensors (all cleans with ajax)
5 the feed rollers you can clean with the WD40

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I checked the steps on your Epson R340 Paper Feed problem. Both of our R340s are about a year and a half old and they are both having the same problem. There is nothing wrong with the paper . . . it...

hello, eventually the feed roller will need to be cleaned, it collects paper dust and dust and inks, so becomes smooth, and unable to grab paper properly, cleaning with alcohol, yes it does clean but dries rubber, WD-40, is waht i use, but i allow it to be absorbed into roller, then wipe off the excess, then try feeding paper.

Oct 14, 2010 | Epson Stylus Photo R340 InkJet Printer

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My printer does not appear to be pulling paper through properly. The paper feeds, but the printing is starting imemdiately at the top of the sheet. Is this a spool problem adn can it be fixed?

Since your printer is more than 5 years old you can expect some wear on the pickup roller. A quick fix for your problem is to use alcohol and a toothbrush to scrub the gloss off of your primary pickup roller which is located in your paper feed drawer. These rollers tend to become glossy and smooth, which reduces your ability to feed paper into your printer.

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My canon printer/copier does not feed paper in machine. makes all the sound but wont feed. help

1. Try cleaning the paper feed rollers

Instructions how to clean the paper feed rollers.
If the paper feed rollers become dirty, they may not be able to properly feed paper due to the feed roller's slippage.
If paper does not feed correctly, perform the following to clean the paper feed rollers:
  1. Open the Printers folder.

    - For Windows XP Home Edition : Click/Select 'Start,' 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.

    - For Windows XP Professional Edition : Click 'Start' and 'Printers and Faxes.'

    - For Windows Vista : Click 'Start,' 'Control Panel,' 'Hardware and Sound,' and 'Printers.'

    - For Windows 2000 : Click/Select 'Start,' and 'Settings,' then 'Printers.'
  2. Right-click the icon of the printer for paper feed roller cleaning, and select 'Properties' from the displayed list.
  3. Click the 'Maintenance' tab and click 'Roller Cleaning'.

    Remove all sheets of paper from the rear tray, then click 'OK'.
  4. Confirm the message, and click 'OK'.
    Note: Clicking 'OK' will activate the paper feed rollers 30 times. This activation will take about 90 seconds. Do not perform other operations until this operation has finished.
  5. Confirm the message, and click 'OK'.

    After the continuous paper feeding operations in step 5 have finished, load three sheets of plain paper and click 'OK'.

  6. Confirm the message, and click 'OK'.

    Note: “Feed roller cleaning is completed” message is displayed when the paper is fed and ejected.

    Click 'OK'.
Roller Cleaning is completed.

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1 Answer

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if in australia contact Laserfast.Your printer pickup arm assy requires changing.

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Hp laserjet1300 paper starts to feed the suddenly stops

I would suggest taking the Fuser out and inspecting the paper path for any small debris or paper remnants that my obstruct the path.

Aside from this, I could be the rollers themselves slipping, I would suggest inspecting them for any gloss or smoothness. A good roller should appear almost old-looking as in wrinkled and should feel rough. You can get more life out of old rollers by hitting them with a Brillo pad, though this is not a guarantied fix and can ultimately ruin the roller.

If the paper never leaves the tray, it is most likely the roller right in the front of the tray and/or above the tray in the back. Three, possibly, four are involved. It may be helpful to simply switch positions with the two, or three, that are identical. Their are only two types, and there should be at least two of each, but I am not positive of this.

Let us know what you find. Hope this information has been helpful.

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I can only print by manually feeding in each page -HP 4MV Printer

Good old 4MV.
paper jam is just the way the printer i stelling you "something" wrong with paper feed".
you need to locate a "4MV repair kit" , they are not cheap. but, if you wan to keep the printer, it is worth it. cost of the ket is $50
includes Instruction CD rollers, and other repairable parts.

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On a Canon MP 460 printer, the paper will not feed in straight causing constant paper jams.

If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit.Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary and no more than three (3) times.
  1. Ensure that the printer is powered on and remove any paper from the Auto Sheet Feeder (ASF).

  2. Press the <Menu> button.


  3. Use the right / left cursor button to select [Maintenance/settings], then press <OK>.


  4. Use the right / left cursor button to select [Maintenance], then press <OK>.

  5. Perform the paper feed roller cleaning three times.
    1. Use the up / down cursor button to select [Roller cleaning], then press <OK>.

    2. When prompted to start roller cleaning, use the up / down cursor button to select [Yes], then press <OK>. (The paper feed roller cleaning starts.)

  6. Check if the paper feed roller cleaning procedure resolved the issue.
    1. Load a sheet of letter-sized plain paper in the ASF and open the paper output tray.
    2. Use the up / down cursor button to select [Roller cleaning], then press <OK>.

    3. Use the up / down cursor button to select [Yes], then press the OK button. (Paper will be fed.)

  7. If paper is not fed properly, repeat step 6 up to three times.

Oct 21, 2008 | Office Equipment & Supplies

1 Answer


This is a great old printer, and it sounds like you have paper feed problems. Firstly I suggest you go to ebay, and find one of the repair manual CDs for hp printers. They are very cheap and cover all of those older printers. Then Google for: exit feed roller assembly for your machine. They are really easy to install when you have the cd, it shows you exactly which clips and screws to take out and how to remover and replace the assembly. There is also a great trouble shooting section, I have three of these old machines and they are just great, and comparatively easy to maintain with these repair maual cds.

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