Question about Kenmore 18.3 cu. ft. Top Freezer Refrigerator w/Through-the-Door Water Dispenser

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Water if leaking inside the refrigerator -- in the drawers and under the drawers and on the shelves! Please help!!

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  • Anonymous Feb 02, 2009

    I am an upset consumer with the same problem.

    We did not receive compensation from our HOME SHEILD PROTECTION.

    Sears charged an absorbent labor charge of 176.00 dollars on 1/10/09, plus the heat probe (parts) cost 14.83. The serviceman said this happens a lot, because of a defect in these models.

    I think SEARS ( KENMORE) owes an apology to consumers!!

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Probably a plugged drain in the freezer compartment. Open it up and investigate. You may need a hair dryer to thaw it out. Hope this helps!

Posted on Feb 16, 2009

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