Question about Acer Aspire 6920 Notebook PC

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My cinedash media console is not working the mute and volume controls are both lit up but no response from either I have Acer aspire 6920 frist my cinedash used to work, but now it stop out of the sudden.it is a lap top,is there any way i can make it work again.

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  • eddiechapman Jan 11, 2009

    My Cinedash console has the same problem - it lights up and everything but has no effect on the audio level.


    I also have a problem that the Arcade Deluxe s/w does not work - So in order to play Blu-ray movies I have had to purchase Cyberlink PowerDVD Ultra.


    When I contacted Acer they said the only way to get Arcade Deluxe back was to do a full factory reset - how rubbish is that? I can't believe that the software isn't available to download!

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Hmmm just found solution to the cine dash volume control problem.
You need to shut your laptop down. Remove the battery for 10 secs. Replace battery. Boot up and all should be okay.
I have tried this on mine and it worked fine. If this does not work straight away someone else said something about LaunchManager but I didn't have to do that so can't give any info on that.

Posted on Jan 11, 2009

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Eddiechapman's solution worked for me, with the important proviso - when you take out the battery, you must also unplug the power from the laptop. Leave the battery out for a bit, then put it back, plug it in and no more problems!

Posted on Apr 14, 2012

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1 Answer

CineDashMediaConsole.volume not working.


Cinedash FIX for Windows 7
This works to fix the CineDash Media Console!
I had the same problem with my Aspire 8920G
Now it works fine.
Getting the CineDash Media Console and Launch Buttons working
If you have problems with either the CineDash Media Console or Launch buttons then you will be happy to hear that the solution for fixing these is easy!
The first thing that you will need to do is install the “Launch Manager” which can be downloaded off the Acer website. Go to http://www.acer.com and click the service support, then driver download. Go to your model. Download the Launch Manager on the acer site. The filename should be “Kilimanjaro_v2.0.00_Vistax32×64_XPx32×64.zip” the version of Launch Manager under the Windows Vista operating system .This will get the Email, Web and Empowering Technology buttons working with their default settings. If you need to change what the buttons do, you can launch the application named “Launch Manager” in the start menu.
Uninstall any previous version of Launch Manager
The solution to my problem was to get the Launch Manager to run in compatibility mode for Windows Vista Service Pack 2.
Unzip. Explore the new folder and right-click Setup.exe.
To do this go to the Launch Manager Install directory (C:\Program Files\Launch Manager ), right-click on “setup.exe”, select the “troubleshoot compatibility” tab, check the “Troubleshoot program” check box and then click “The program worked in earlier versions of Windows but won’t install or run now”. Then select “Windows Vista Service Pack 2”. Then click “Start” program. Now everything should work properly! It will install. But don’t reboot yet!
Now locate and explore the freshly installed folder in your program files directory – (probably C:\Program Files (x86)\Launch Manager or C:\Program Files\Launch Manager depending on if you are running 64-bit or 32-bit)
right-click on “LManager.exe”, select the “troubleshoot compatibility” tab, check the “Troubleshoot program” check box and then click “The program worked in earlier versions of Windows but won’t install or run now”. Then select “Windows Vista Service Pack 2”. Then click “Start” program. Now everything should work properly! It will install.
Reboot and enjoy properly synced volume, and fully functioning buttons.

Feb 16, 2010 | Acer Aspire 6920 Notebook PC

1 Answer

Unlock volume console


Hi, Try doing the following:
1. Turn of your laptop 2. Remove the battery and the power cable for about 15 seconds 3. Reinsert the battery and the power cable 4. Turn on your laptop.
Your Cinedash Console should be fully functional again
Good luck. Cheryl

May 28, 2009 | Acer Aspire 6920 Notebook PC

1 Answer

Cinedash touchpad


Try taking the battery out for 10 seconds, put it back in and boot as normal.

Worked for me on my Aspire 6920G! I think it must be a power-ratio problem.

Mar 29, 2009 | Acer Aspire One PC Notebook

4 Answers

Volume touchpad has frozen on mute


This happened to me.

Power down (shut down) and then remove battery for a few seconds.

This fixed my CineDash Media console.

Jan 17, 2009 | Computers & Internet

2 Answers

I have a Acer Aspire 6920 laptop with the Cine Dash Media Console. It is no longer responding to touch. It is showing the volume is at its highest setting and the light indicator is on mute when actually...


Wilsonalbany (and all others with this problem),

There is a trick to resetting the CineDash. Remove all power (turn it off and remove the battery) for more than 10 seconds.

That gives it a sort of manual reboot.

*Should* get you back gliding in no time…

Nov 11, 2008 | Computers & Internet

1 Answer

My cinedash media console is not working the mute and volume controls are both lit up but no response from either


I've had the same problem with mine and the solution is rather simple. Unplug the AC supply and remove the battery for 10 seconds or more. Next time you'll boot, you'll see everything works just fine. Oh, and it's possible that this problem might reappear.

Aug 11, 2008 | Computers & Internet

1 Answer

I have an acer aspire 6920 laptop.the cinedash media console isnt responding


Functions are activated by simply tapping
the function with your finger, while you can adjust volume by sliding your
finger around the volume meter.
CineDash reacts on commands with a little “lag”, if you use it carefully you can expect no problems, but for nonchalant usage CineDash will not react on every touch. You also have to make sure that it's turned on for it to work.

Jul 21, 2008 | Computers & Internet

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