Question about Dell 3110cn Laser Printer

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Tear in the belt unit!!!!!

OMG, I opened the front door to the printer and when I took the black cartridge out, I dropped it on that long looks like shiny piece of paper. I don't know what to do now. Could someone help me, please?

Thanks,
Annette

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  • MikW1975 Mar 30, 2009

    I have the same problem, the tear wasn't too big though and didn't seem to affect the print.
    Still using it now.


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Take a paper towel and clean it up as much as possible. if the printer is a ink type. if not, you need a vacumm cleaner.
once you have done that, use coffee filter and water then acohol, carefully clean the plastic till you don't see any ink any more.

Posted on Jan 05, 2009

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Posted on Jan 02, 2017

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10.92 errror message. I have install a new black cartridge but the message keep telling me to close the door. HELP PLEASE. THAQNKSw


10.92.XX says that the print cartridge XX(00=black, 01=cyan, 02=magenta, 03=yellow) is not engaged correctly.

Since the error occurred after replacing the black cartridge, it's a good bet that the black is bad.
Put the old black in the printer and see if the error goes away.
Open and close the front door slowly and look at the cartridges. You should see the cartridge flaps all open and close as you open and close the front door.
If the flaps don't all open and close, the cartridge lock mechanism could be broken.
You can run the DISABLE CARTRIDGE CHECK diagnostic. This will allow you to remove all the cartridges and install all or one in any slot you want. In your case remove them all and put the cyan in the black slot and see if the error goes away. If yes, put the black in any empty slot. If the error returns, the black is definitely bad.

Apr 18, 2011 | HP LaserJet 3600n Printer

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Gray smudge on edge of paper


If you get only black smudge even when you're printing in color your problem is most likely the black cartridge. If it smudge in colors look at your transfer belt, open the front door, the big belt that hangs on the door.

Dec 02, 2010 | HP Color LaserJet 2600n Printer

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Changing a drum cartridge


Open the right side door, open the front door, remove the toner cartridge and look inside. There should be a blue screw above the hole where the cartridge goes, loosen it and then remove the developer unit. At this point you can grab the black cover just to the right where the toner cartridge fits and pull out the drum unit.

Jul 30, 2009 | Sharp AR-M207E Black and White Copier

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Bizhub c352 not printing black. I change the catridge still not change. please help.


The toner is not install properly. At the front end of the toner cartridge has an opening and a slide cover when you push the cartridge. underneath is the black developer unit which it has same opening and a cover some tines the Spring of those two opening cover might come of or tech intentional removing the spring so the opening stay open. but those two opening cover have to engage to open each other to open permitting the toner to drop to the developer unit. examine the the front end of the developer unit and toner cartridge slide covers.

Jul 04, 2009 | Konica Minolta bizhub 350 All-In-One Laser...

1 Answer

THERE IS A MESSAGE THAT SAYS ERROR 0502 EVERYTIME I TRY TO PRINT


This is copied out of Lexmark's KnowledgeBase, just so you know I'm not coming up with this off of the top of my head. Go to www.lexmark.com and click Support > Technical Support, and then search for ID: ENUS22800 if you would like to see the original, complete with pictures. Or, here's a text version:

The 0502 error can have any of four possible causes:

- A faulty black/photo cartridge
- A faulty color photo cartridge
- A dirty encoder strip
- The encoder strip being out of position
The steps below will help you to identify and resolve each of these four issues.

1. Turn the printer off and disconnect the power cable from the back of the unit.

2. Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.

3. Remove both of the cartridges.

4. Move the cartridge carrier over to the left-hand side of the printer using the carrier belt.

5. Gently clean the encoder strip with the cloth.

6. Move the cartridge carrier back to the right-hand side of the printer using the carrier belt.

7. Reconnect the power supply and turn the printer back on.

8. Perform the printer hardware test. Instructions on how to do this are here: http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:483:0:0&docid=ENUS3744

Did the printer pass the hardware test?

If yes, proceed to step 9.
If no, proceed to Reseating the encoder strip.

9. Power the printer back off and disconnect the power cable from the back of the unit.

10. Open the printer's front cover.
Move the cartridge carrier over to the middle of the printer using the carrier belt.

11. Reinstall the printer cartridges and move the cartridge carrier back to the right-hand side of the printer.

12. Reconnect the power supply and turn the printer back on.

13. Perform the printer hardware test.

Reseating the encoder strip:

1. Turn off the printer and disconnect the power cable from the back of the unit.

2. Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.

3. On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Gently pushthe encoder strip down and then back up to get it into the slot. Ifthe strip is completely out of the slot, it may be necessary to moveit first forwards and then back.

4. Move the cartridge carrier back to the left-hand side of the printer with the carrier belt.

5. Reconnect the power supply and turn the printer back on.

6. Perform the printer hardware test. Click here for instructions.

Did the printer pass the hardware test?

If yes, proceed to step 9 of Cleaning the encoder strip.
If no, proceed to the Black/Photo cartridge troubleshooting steps.

Black/Photo cartridge troubleshooting steps:

1. Turn off the printer and disconnect the power cable from the back of the unit.

2. Open the printer's front cover.

Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.

3. Remove the black/photo cartridge.

4. Move the cartridge carrier back to the left-hand side of the printer using the carrier belt.

5. Reconnect the power supply and turn the printer back on.

6. Perform the printer test. Details on how to do this are here: http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:483:0:0&docid=ENUS3744

Did the printer pass the hardware test?

If yes, repeat steps 1-7 with a new black/photo cartridge.
If no, continue to Color cartridge troubleshooting steps.

Contact Lexmark if the problem persists with a new cartridge.

Color cartridge troubleshooting steps:

1. Turn off the printer and disconnect the power cable from the back of the unit.

2. Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.

3. Remove the color cartridge.

4. Move the cartridge carrier back to the left-hand side of the printer using the carrier belt.

5. Reconnect the power supply and turn the printer back on.

6. Perform the printer hardware test. Instructions on how to do this are here:
http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:483:0:0&docid=ENUS3744

Did the printer pass the hardware test?

If yes, repeat steps 1-7 with a new color cartridge.
If no, contact Lexmark.

Hope this helps!

Jan 21, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Lexmark all in one x5100 series begins to print then stops with"hardware error message 0502


This is copied out of Lexmark's KnowledgeBase, just so you know I'm not coming up with this off of the top of my head. Go to www.lexmark.com and click Support > Technical Support, and then search for ID: ENUS22800 if you would like to see the original, complete with pictures. Or, here's a text version:

The 0502 error can have any of four possible causes:

- A faulty black/photo cartridge
- A faulty color photo cartridge
- A dirty encoder strip
- The encoder strip being out of position
The steps below will help you to identify and resolve each of these four issues.

1. Turn the printer off and disconnect the power cable from the back of the unit.

2. Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.

3. Remove both of the cartridges.

4. Move the cartridge carrier over to the left-hand side of the printer using the carrier belt.

5. Gently clean the encoder strip with the cloth.

6. Move the cartridge carrier back to the right-hand side of the printer using the carrier belt.

7. Reconnect the power supply and turn the printer back on.

8. Perform the printer hardware test. Instructions on how to do this are here: http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:483:0:0&docid=ENUS3744

Did the printer pass the hardware test?

If yes, proceed to step 9.
If no, proceed to Reseating the encoder strip.

9. Power the printer back off and disconnect the power cable from the back of the unit.

10. Open the printer's front cover.
Move the cartridge carrier over to the middle of the printer using the carrier belt.

11. Reinstall the printer cartridges and move the cartridge carrier back to the right-hand side of the printer.

12. Reconnect the power supply and turn the printer back on.

13. Perform the printer hardware test.

Reseating the encoder strip:

1. Turn off the printer and disconnect the power cable from the back of the unit.

2. Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.

3. On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Gently pushthe encoder strip down and then back up to get it into the slot. Ifthe strip is completely out of the slot, it may be necessary to moveit first forwards and then back.

4. Move the cartridge carrier back to the left-hand side of the printer with the carrier belt.

5. Reconnect the power supply and turn the printer back on.

6. Perform the printer hardware test. Click here for instructions.

Did the printer pass the hardware test?

If yes, proceed to step 9 of Cleaning the encoder strip.
If no, proceed to the Black/Photo cartridge troubleshooting steps.

Black/Photo cartridge troubleshooting steps:

1. Turn off the printer and disconnect the power cable from the back of the unit.

2. Open the printer's front cover.

Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.

3. Remove the black/photo cartridge.

4. Move the cartridge carrier back to the left-hand side of the printer using the carrier belt.

5. Reconnect the power supply and turn the printer back on.

6. Perform the printer test. Details on how to do this are here: http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:483:0:0&docid=ENUS3744

Did the printer pass the hardware test?

If yes, repeat steps 1-7 with a new black/photo cartridge.
If no, continue to Color cartridge troubleshooting steps.

Contact Lexmark if the problem persists with a new cartridge.

Color cartridge troubleshooting steps:

1. Turn off the printer and disconnect the power cable from the back of the unit.

2. Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.

3. Remove the color cartridge.

4. Move the cartridge carrier back to the left-hand side of the printer using the carrier belt.

5. Reconnect the power supply and turn the printer back on.

6. Perform the printer hardware test. Instructions on how to do this are here:
http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:483:0:0&docid=ENUS3744

Did the printer pass the hardware test?

If yes, repeat steps 1-7 with a new color cartridge.
If no, contact Lexmark.

Hope this helps!

Jan 21, 2009 | Office Equipment & Supplies

2 Answers

Z55 printer Problem: Black Ink printing is very light How do I make it darker


as I remenber Z55 is made by sharp copier isn't?
If I'm right, first thing you have to do is replace developer, after replaced still light, then you have to go to left hand side front of the machine after you open the door have a round dot tape,tear off the dot tape,use small size screw driver to adjust.

Dec 13, 2008 | Office Equipment & Supplies

2 Answers

Konica Minolta Magiccolor 2350 Laser Printer


When the front door is open, it locks the 4 cartridges so they can not move. The tab is flimsy & I broke mine on the second or third change. It pushes on a mechanical switch just above the toner port. If you broke the tip of the tab off, you can use a drywall screw inserted into the Mechanical switch. when the door closes the bigger part of the tab will push the screw against the switch,

Jul 16, 2008 | Konica Minolta magicolor 2400 Laser...

1 Answer

Error #0502



The steps below will help you to identify and resolve each of these four issues.
pattlnk_4242006_196-lable.jpg Legend:A: Encoder Strip (semi-transparent grey strip)
B: Carrier Belt (black and brown toothed belt)
C: Cartridge Carrier



Troubleshooting Steps
Cleaning the encoder strip
WARNING! Be very careful when cleaning or adjusting the printer's encoder strip.
Required materials
You will need a dry, soft cloth
Embedded links in the table will take you to specific troubleshooting steps.

Step Action 1 Turn the printer off and disconnect the power cable from the back of the unit. 2 Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.
pattlnk_4242006_1911-beltmove.jpg 3 Remove both of the cartridges. 4 Move the cartridge carrier over to the left-hand side of the printer using the carrier belt. 5 Gently clean the encoder strip with the cloth. 6 Move the cartridge carrier back to the right-hand side of the printer using the carrier belt. 7 Reconnect the power supply and turn the printer back on. 8 Perform the printer hardware test. Click here for instructions.

Did the printer pass the hardware test?
If yes, proceed to step 9.
If no, proceed to Reseating the encoder strip.
9 Power the printer back off and disconnect the power cable from the back of the unit. 10 Open the printer's front cover.
Move the cartridge carrier over to the middle of the printer using the carrier belt.
11 Reinstall the printer cartridges and move the cartridge carrier back to the right-hand side of the printer. 12 Reconnect the power supply and turn the printer back on. 13 Perform the printer hardware test.

Did the printer pass the hardware test?

Reseating the encoder strip
Embedded links in the table lead to specific troubleshooting steps.

Step Action 1 Turn off the printer and disconnect the power cable from the back of the unit. 2 Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.
pattlnk_4242006_1911-beltmove.jpg 3 On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Gently push the encoder strip down and then back up to get it into the slot. If the strip is completely out of the slot, it may be necessary to move it first forwards and then back.

pattlnk_4272006_149-reseatenc.gif 4 Move the cartridge carrier back to the left-hand side of the printer with the carrier belt. 5 Reconnect the power supply and turn the printer back on. 6 Perform the printer hardware test.

Did the printer pass the hardware test?
If yes, proceed to step 9 of Cleaning the encoder strip.
If no, proceed to the Black/Photo cartridge troubleshooting steps.


Black/Photo cartridge troubleshooting steps Embedded links in the table will take you to specific troubleshooting steps.

Step Action 1 Turn off the printer and disconnect the power cable from the back of the unit. 2 Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.
pattlnk_4242006_1911-beltmove.jpg 3 Remove the black/photo cartridge. 4 Move the cartridge carrier back to the left-hand side of the printer using the carrier belt. 5 Reconnect the power supply and turn the printer back on. 6 Perform the printer test.

Did the printer pass the hardware test?
If yes, repeat steps 1-7 with a new black/photo cartridge.
If no, continue to Color cartridge troubleshooting steps.
If you attempt the steps with a new black/photo cartridge and the error persists, proceed to Contacting Lexmark.


Color cartridge troubleshooting steps Embedded links lead to specific troubleshooting steps

Step Action 1 Turn off the printer and disconnect the power cable from the back of the unit. 2 Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.
pattlnk_4242006_1911-beltmove.jpg 3 Remove the color cartridge. 4 Move the cartridge carrier back to the left-hand side of the printer using the carrier belt. 5 Reconnect the power supply and turn the printer back on. 6 Perform the printer hardware test. Click here for instructions.

Did the printer pass the hardware test?
If yes, repeat steps 1-7 with a new color cartridge.
If no, proceed to Contacting Lexmark.
If you have attempted the steps with a new color cartridge and the error persists, proceed to Contacting Lexmark.

Feb 21, 2008 | Office Equipment & Supplies

1 Answer

HP 3500 color printer


If you can see what is stopping the door from closing, and it appears to be on the right side of the printer near the top where the cartridge engaging pins are, and you remove all the cartridges and transfer belt and the door closes well, you may want to try this: There is a small silver screw at the top of the right corner of the case. When our front door would not close properly with the cartridges and transfer belt assembly installed, I took off the right side cover and took out that top corner screw. Then I slid the long white engaging rack that is on the lower right side of the printer toward the front door, which retracted those cartridge pins that are triangularly-shaped on their ends. Once the door would close properly with the cartridges and the transfer belt installed,and the pins engaged properly to open the cartridges as the door closed, I put the top corner screw back in and the side cover back on. I hope that helps you.

Sep 17, 2007 | HP Color LaserJet 3500 Printer

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