Question about Dell 926 All-In-One InkJet Printer

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CAN'T GET FAX WORKING.

I have a dell 926 all in one. I have 2 phone lines , one for house and one for fax. I have tried hooking it up many ways but it still answers through my house phone. I have internet with cox cable and my phone lines are also with cox. I use a modem to hook up to the internet and my phone line also hooks up to this modem. Can someone please help, I am not that familiar with hooking things up and still have a lot to learn about computers. Please explain in simple language that I can understand. Thanks!

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  • shirlm519 Jan 06, 2009

    Thanks for the info. I now have ir working.

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If it's answering on your main number, then you are not plugged into the fax jack. You should have a separate phone jack for fax. If you have internet phone there should be a second jack on the back of your phone box. You can test that you have a functioning second line by plugging the fax into it and using the fax unit to dial your home number.

Posted on Jan 05, 2009

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All In one Dell printer 926 can't get it to send a fax. There's no place for a phone line to be hooked into it and it tells me there's no phone line but I have dsl and the phone line for home phone and dsl...


You can find information on your product here:

http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=266274#Issue0_3


I recommend you check to make sure you have the most current drivers for your PC modem and that you also download the User Guide for your printer for the guidance on using your printer to send and receive faxes.

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Here is how your system should be setup:

http://img144.imageshack.us/img144/6615/nonstandaloneprinterdiaab7.jpg

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