Question about Dell 1355cnw AllInOne Led Printer
How do I find a paper jam in the back of my 1355cn printer when I can't see it anywhere?
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Posted on Jan 02, 2017
Got rid of my problem!
In an act of despair I started to poke around the inside of the printer with a wooden match. Especially I found a small black lever mentioned on a Dell web site (general paper jam help page) that could be pressed a little. It is placed just a little bit right of center behind the carriage and just above the roll that feeds the paper beneath the printer heads. I'm not sure if this was what finally did it, but now the paper jam problem has gone away.
Another thing I noticed is that my carriage is now moving to center when I open the top. When the paper jam error was present it always moved to the far left (so I could remove any jammed paper, I suspect).
Posted on Apr 12, 2008
Open the back cover and look for paper wrapped around a roller back there. That is the most common cause of the issues with this machine. The other thing you can try is to push down on the little flaps where the paper comes out of the printer. These get stuck and need cleaning/replacement all the time in the later life of these models (1720's).
Posted on Aug 22, 2009
Follow the steps under "Cleaning the Automatic Density Control (CTD)
Sensor" heading at the following link. If the problem persists after cleaning the sensor may be faulty and you will need to contact Dell for warranty support.
Posted on Jan 21, 2010
you need to check the fuser, sometimes a small piece of papaer or a label stick on he fuser in order to do this you need to open the back and top cover. or take the printer to service
Posted on Aug 21, 2010
Testimonial: "when I finally figured out where the fuser was,there was paper rolled around roller. I carefully unrolled it with its feeder wheel. Its OK now. TU "
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