Question about Lucent PARTNER18 Corded Phone

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How do i set the number of rings on our night line for Avaya Partner-18D?

Our night line rings twice and then goes into voicemail. How can I change it to ring more times before it goes into voicemail?

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6 Suggested Answers

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Posted on Jan 02, 2017

  • 201 Answers

SOURCE: Partner 18D System - Voicemail

Your telephone can be used on different Avaya phone systems and you can have different voice mail systems. They all program differently.

Someone should have administrative rights to the voice mail. They can delete voice mail boxes and create new ones or maybe just change the password. If you do not have a phone system administrator, you would need to determine what voice mail system and what phone system you have. All the manuals are available at www.avaya.com

Most likely you have a Partner ACS system but there are different versions. You could also use these phones on a Magix system and other Partner systems.

Posted on Nov 12, 2007

mtspace
  • 103 Answers

SOURCE: Voice Mail

  1. Press Feature until the screen displaysRINGS, and the line you choose.
  2. Press a number key (1 - 7) to select the number of times the line rings before the system answers. To select Toll Saver, press 8 (the machine to answer after 4 rings when you have no messages, after 2 rings when you have messages), or press 9 (the machine to answer after 6 rings when you have no messages, after 4 rings when you have messages).
  3. Repeat Steps 1 and 2 to set the number of rings for the other line.
  4. Press Stop when you are finished.

Posted on Jan 07, 2008

SOURCE: Lucent Partner 18D - stop ringing of line 2 at phone

From extension 10 or 11

Press feature 00
Left intercom
Left intercom
right intercom
enter your extension number
all lines that are programmed on your phone will light up.

Solid means immediate ring. Slow flash means delayed ring. Really fast flash means no ring.

Press the line you wish to not ring, 2 times.

Feature 00 when you are done.

Posted on Nov 20, 2008

  • 60 Answers

SOURCE: Number of Rings Before Call Goes To Voicemail

From the system programming menu either in the pc programming tool or from the console phone enter into system programming, options,more, group coverage delay. set here from 1 ring to 9. Good luck.

If this was helpful please send me a rating.
Thanks Dan

Posted on Aug 03, 2009

consultel1
  • 860 Answers

SOURCE: Lucent Partner 18D - Caller ID not working

The caller id information is sent from your local telco provider after the first ring and might not be able to be extended to the individual sets, try backing off the ring to answer on your voice mail from 2 to 3 rings to see if the information is then passed on. The Voice Messaging System message is being sent from the system showing who transfered the call to you. You should also notice that the ring pattern when that message is displayed is a standard ring followed by a beep meaning a transfer is taking place.

Posted on Nov 21, 2009

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1 Answer

Avaya partner acs


Are these call from the outside? If so, it sounds like the Night Service is turned on. If not and these are extension calls then the Do Not Disturb is probably on.

Jul 23, 2014 | Avaya Eurostyle 18D Corded Phone

1 Answer

I need to set the ringers to only ring at the two receptionist desks and not everyone else's offices. Please help! We have Avaya Partner 18D phones.


Partner ACS systems come with Centralized programming instructions. Most of them starting with Feature 00 Left Intercom twice and Right Intercom. When you dial an extension, the lights will be solid or blink according to how it's programmed and you press each button to turn on or off or delay ringing.

Your system administrator should have a book.

Carl

Sep 28, 2010 | Avaya Corded Phone avaparp18d

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We had a power outage, and when power was restored, the phones(Avaya Partner 18D) are on automatic answer. How do I restore it for a manual answer for the first several rings then if no one picks up it...


IS the system time/date correct?
Chances are that the voicemail is picing up and "Transferring call" to the operator (Ext 10)
The system will need to be re-programmed from scratch.

Aug 20, 2010 | Avaya Corded Phone avaparp18d

1 Answer

Avaya Partner line always lit


If the line button is lit then something within the system has picked it up. If the phone is a multiline set, the line 1 light on the set that is using the line will show green. The line could also be held by either a cordless phone on the system or the voicemail system. The easiest way to clear the line (if the held set isn't apparent) would be to cycle down the power to the phone system for a moment. That will clear the line if its held by the voicemail

Jun 02, 2010 | Avaya Corded Phone avaparp18d

1 Answer

How do I Change Tine on a AVAYA PARTNER 18D Phone?


Press Feature 00 (zero, zero) from station 10 or 11. Press left intercom button twice, press #103, and then enter time in military format (24 hr). Press feature 00 again. This is all done with the handset down.

Mar 15, 2010 | Avaya Eurostyle 18D Corded Phone

1 Answer

Avaya 18D Change Number of Rings


Programming is done on extension 10 or 11
Press feature 00
Left intercom, Left intercom
#506
mode 1
line 01
number of rings 4
do the same for all lines
Cheers

Apr 13, 2009 | Avaya Corded Phone avaparp18d

2 Answers

I need to change the number of rings before phone goes to voicemail


First, call your voice mail. After the messages you will be given a menu to follow. On the Sony Ericsson W350 I went to Personal Options (4) then to Administrative Options (2) and finally Prompt Level (3). After reaching Prompt Level you have the option to shorten or extend the number of rings. At this point I chose to shorten the prompt and then I exitted the system.

Apr 12, 2009 | Lands Phones

1 Answer

Avaya 18D unable to make outgoing calls


Sounds like you changed your line selection. Changing line selection on a Partner system is done on either ext 10 or 11.
At one of those ext's press the feature key and "00"
Next press the left hand intercom twice
The display should say system programming

Press the right hand intercom once. The display should say Centralized Programming.

Enter in the extension number that you want to program.

enter **
press the lit line in the order you want the to be used, i.e. line 2 then line 3 then line 4 etc.
enter ** when finished with line selection
.
Press feature "00" to logout
Hope that helps

Mar 20, 2009 | Avaya Partner 18D Display Phone (315807BA)

1 Answer

Change number of rings on incoming call before it goes to VMS


Changing the vms hunt delay on a Partner ACS system is done on either ext 10 or 11. At one of those ext's press the feature key and "00"
next press the left hand intercom twice
the display should say system programming
enter in "#505"
the display should say vms hunt delayand mode:
enter 1 for day mode or 2 for night mode
enter line you want to program in 2 digit format (line 1 =01)
enter number of rings (2)
press feature "00" to logout
hope that helps

Jan 05, 2009 | Comdial Avaya Partner ACS Phone

2 Answers

Avaya Partner 18D


Oops, the PC card version :-) Try 0# By default the password is 1234

Carl

Oct 10, 2008 | Avaya Corded Phone avaparp18d

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