Printer won't print, it says it is but nothing happens!
I have a lexmark 2400 and despite installing all the software on the installation cd it won't print anything. It says 'printing started' and the printing status box comes up but then nothing, it stays at 0% not doing anything!
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Make sure the Lexmark OCR scan software is installed on your computer. The scan software is available on the install disc that came with your printer. If lost the disc, please contact Lexmark Technical Support Center for additional assistance.
Have you tried disabling the anti-virus, will it print? If not, uninstall the Lexmark software properly by clicking on the Windows logo Start menu > All Programs > Lexmark Series folder > Tools > Uninstall. Then, restart pc. I suggest you install the updated driver available for download in the Lexmark website (I assume you have the Lexmark X7170 and your computer's running on Windows XP). Just click on this link: http://bit.ly/dxFJ36. Download the software. When installing, just to make sure, disable any firewall and your anti-virus temporarily. For the fax and the scan software, you can use the installation cd to install them back. Leave a comment if you need more assistance. Thanks.
Is the Lexmark software already installed in your Vista computer? What did you use to install the sofware, the installation cd or the downloaded file? Did you get any particular errors when installing?
Are you getting any error when printing?
found solution: driver software had an error while installing & only installed half the proper software. i had to uninstall the lexmark 5200 serious software completely & download it again from the lexmark website.
i talked to the lexmark customer service live chat line on their website & found out what the problem was. they are very helpful, i highly recommend using it if you have a problem with your lexmark product!
pretty simple solution, its just a little time consuming.
Attention Windows Vista Users If you have installed your printer on your PC using an original Lexmark Driver CD that came with your product and you are experiencing problems when printing, you may have installed the Windows XP driver.
Follow these steps to resolve: · 1) Disconnect your USB cable from your printer. · 2) Uninstall all Lexmark printer drivers on your PC. · 3) Download the correct Vista driver for your model. · 4) While leaving the USB unconnected, Install the driver on your PC.
Important - Do not reconnect the USB cable until the install software prompts the question of how the printer is connected.