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Re: screen option greyed out on 42lc7d
Is it this way no matter what input you are on? Try switching to each input and then going into the menu to see if it is still greyed out each time? If it stays greyed out, then you have a bad main board.
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If your using the RGB inputs or A/V inputs I do believe that feature is disabled. You have to use the closed caption capabilities with the cable box or satellite from with-in them, which ever you may have. The CC is only active in the menu when cable is directly connected to the RF jack for input on the TV, which can be the cable box also. Hope this helped.
go into the menu and look at the closed caption option----if TEXT is highlighted--this is your problem---select CC! or if it has it OFF.The TEXT will only appear on certain channels and it most likely was activated by someone changing the closed caption options. If this has been helpful give me a vote to let me know.