Question about Xerox WorkCenter PE120i All-In-One Laser Printer
While printing an envelope, I pushed it back and tear it.
I removed the part of the envelope I was pushing and the teared part from inside. There is no paper anywhere to be seen inside.
The machine reports persistently a "Paper Jam 1" ("Open/Close Door"). Even after opening/closing the door, turning it off, disconnecting from power.
I have seen your answer regarding some sensor on the bottom of the machine. I can't find it, or know what is its' visual appearance. Can it be a/the solution?
Xerox estimates this as an 130 € repair.
I suggest you get a sheet of Card Stock (Heavy
paper) and place it in the feed way. Then press the print
button applying a slight amount of pressure on the Card Stock so it
will feed through the printer. The reason for this is in some cases I
have been able to clear the paper track of debris that was deposited there
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud
Posted on Jan 28, 2009
Try reseating the toner cartridge, especially if you have just replaced it.
Posted on Mar 17, 2011
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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