Question about Xerox WorkCenter PE120i All-In-One Laser Printer

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Xerox WorkCentre PE120i - Paper Jam 1


While printing an envelope, I pushed it back and tear it.
I removed the part of the envelope I was pushing and the teared part from inside. There is no paper anywhere to be seen inside.
The machine reports persistently a "Paper Jam 1" ("Open/Close Door"). Even after opening/closing the door, turning it off, disconnecting from power.
I have seen your answer regarding some sensor on the bottom of the machine. I can't find it, or know what is its' visual appearance. Can it be a/the solution?
Xerox estimates this as an 130 € repair.
TIA.

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  • pe120 Jan 28, 2009



    I have seen that suggested elsewhere, and solved it like that, with card stock. This Xerox doesn't [Print] with the jam, one has to force feed it.


    Thanks.

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Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Posted on Jan 28, 2009

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Try reseating the toner cartridge, especially if you have just replaced it.

Posted on Mar 17, 2011

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Posted on Jan 02, 2017

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Worth a try, as I have fixed a number of printers this way, saving costly repairs.
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Solution Title: How to print on COM10 envelops from the Bypass tray (PCL6) using a Windows 2000 O/S Resolution/
Solution
thumbsup.gif Fixed! thumbsdn.gif Did not fix. Resolution Role: Fix
Critical Message: The Envelope must be placed in the Bypass Tray face down (flap side up) and Long Edge IN. In Microsoft Word (Word 2000)
    1. Under the Tools tab, select Envelopes and Labels.
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Within the WorkCentre Pro 123/128 print driver
After opening up the print driver [<Start>, <Settings>, <Printers>, double-click on the WCP 128 PCL6 driver], click on Printing Preferences under the General tab.
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    • Stapling: None
    • Output destination: Center Output Tray
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  • Under Tray/Layout
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    • Feed orientation: Portrait
  • Click <OK>
  • " on Specify Paper Type and select Heavyweight (1 or 2)
  • " (Apply> and <OK>
  • " <OK> again

In Microsoft Word under Envelopes and Labels, Click <Print> to send the information to the printer.

Note: This setup represents one way of printing envelopes. Other ways setting up some features in a different manner will work as well.

Solution v1.3.20.0 312637.How to Print on COM10 Envelops From the Bypass Tray (PCL6) 2006-04-05 21:57:29

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