Question about HP Printing Mailbox InkJet Printer

1 Answer

HP Mailbox Printer does not turn on.

We tried another outlet. I think maybe the AC Power Adapter is not working. Do you know where I can get this part and what the price is? The printer is only 1 year old.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 2,120 Answers

EBay or www.hp.com partsurfer.

Posted on Jan 05, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a HP Deskjet D1560, and with the power cord plugged into a working outlet (I checked), the printer won't turn on. Is it just old? Is something wrong with the power cord or the printer?


There is only one way to find out if it is an issue with the printer or the Power cord.

Normally every HP printer has 2 parts. One cord connects the Printer to an Adapter. the Adapter cord then connects to the Wall outlet.

Now that you have connected the printer to working outlet, Check after 10-15 mins if the Adapter ( black box ) is warm or cold. If the Adapter is warm and the green LED light on adapter is glowing, then it could an issue with the Cord or the Printer.

Try with another Adapter or power cord to diagnose.

Regards,
Shawn

May 07, 2011 | HP D1560 Deskjet Printer InkJet

1 Answer

The printer will not turn on


try plugging the printer directly into a known working wall outlet. If that doesn't work then try another AC Adapter.

If the printer still doesn't turn on then you know at that point, the main board inside of the printer is bad. If your printer is under warranty then go ahead and call HP, if its not under warranty then get another printer.

Jan 06, 2010 | HP Photosmart 2575 All-In-One InkJet...

2 Answers

Hp deskjet 6540 power adapter turns on but printer doesn't


This printer have a problem on HP circuit board. Usually its grounded due to ink waste, or not using it like what you said it took about three months. Here is a tip if your printer HP is still under warranty then you can send or contact to HP Center or the one you buy from it. To be sure that your printer is working back normally.
Good luck!

Sep 13, 2009 | HP DeskJet 6540 InkJet Printer

1 Answer

My printer is not turning on.


the first option is trying a different power outlet and the next step if that doesn't work is to replace the power cable or ac adapter of the printer, see if that will do the trick.

Jul 13, 2009 | HP Photosmart C4180 All-In-One InkJet...

2 Answers

No Power to HP All-In-One 7310xi


hi,
HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost,Scanner does not work, Connection problem etc. For find all these software solution just clickhere....

733bedd.jpg8d0783d.jpg

http://www.hp.com/printer/prob676ijt65/solution

ab102

Jun 18, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

C4180 Won't Power On


Make sure the plug is all the way into the AC adapter. Then, you will need someone to verify the output of the AC adapter. You should have a 16VDC and a 32VDC output from the adapter. If that is good, you have an internal problem with the printer. If the output voltage(s) are missing you will need to replace the AC adapter.

Here are the specs:
  • Input voltage: AC 100 to 240 V ~ 1 A 50–60 Hz, grounded
  • Output voltage: DC 32 Vdc===940 mA, 16 V===625 mA
  • HP part# 0957-2146 Call 1-800-227-8164 for availability.

  • Nov 19, 2008 | HP PhotoSmart C4180 All-in-One Color...

    1 Answer

    It doesnt turn on!!


    You might want to check if it's just a bad power connection first, because a new adapter isn't cheap. They cost about 60 bucks plus shipping from the HP parts department:

    http://h20141.www2.hp.com/hpparts/Cart.asp?mscssid=X5RP3M7TBGKQ9H7055FS88LMF259DGG9&NotBulk=&NotFound=&NotOrderable=

    http://partsurfer.hp.com/cgi-bin/spi/main?sel_flg=partlist&model=DESKJET_5100_SERIES&HP_model=&modname=DeskJet+5100+Series&template=main&plist_sval=Power+Module&plist_styp=subcat&dealer_id=&callingsite=&strsrch=&keysel=Power+Module&catsel=%3F

    Before you shell out that kind of dough, I recommend you first eliminate the obvious like a bad surge suppressor or power strip. Sometimes, one of the outlets in a multi-outlet power strip can go bad and cause just one of the devices plugged in to lose power. It actually happened to me once with a brand spanking new surge suppressor I purchased and I had to go back to the store and get it replaced under the warranty. So, be sure to check by plugging your printer into a different outlet.

    If nothing's wrong with your power strip and AC power cord, the next thing to check is the power connector that plugs into the back of your printer. It has three contacts on it, which means there are three points of failure. Unplug it and plug it back in. Wiggle the connector a little, mumble "I hate this stupid printer", and then observe the printer's power light.

    Still nothing? Well, if you're feeling a little adventurous and have a basic understanding of how electronic circuits work, you can check the AC adapter to see if it's really dead. You do this by testing the DC outputs of the adapter with a multimeter. Don't have a multimeter? You can either borrow one from a geek friend, or buy your own for about twenty bucks at Radio Shack (get a cheapie model - nothing fancy). IMHO, everyone should own a multimeter. They come in handy for checking batteries and bad connections in low voltage wiring. After you learn to use one, you'll wonder how you ever got along without it.

    Anyway, getting back to the printer, the AC adapter has a dual DC voltage output with three pins. The center pin is ground and the two on either side are positive voltages (+36 volts and +16 volts). If the AC adapter is good, your multimeter will indicate at or slightly less than these voltages when tested, around +35v and +15v. A good voltage reading tells you that the AC adapter is probably okay. In that case, the problem is inside the printer itself and buying a new adapter would be a waste of money. At this point, it's pretty safe to conclude that the old mule has finally kicked the bucket.

    Hope this helps.



    Aug 26, 2008 | HP DeskJet 5150 InkJet Printer

    1 Answer

    Printer doesn't turn's on


    Per Canon:

    Solution: Disconnect and Reconnect AC power adapter or power cord to the device and electrical source

    Secure all Power Connections
    • Disconnect the AC Power Adapter or power cord from both the device and the electrical source.
    • Then reconnect it.
    • If you are still unable to obtain power to the device, try another power outlet.
    • If possible, try connecting power directly to a wall outlet (as opposed to using a surge protector or power strip...just as a troubleshooting measure).
    If this does not work, have you tried a different outlet to ensure that the outlet isn't the issue? Also, when you press the POWER button, does the printer respond at all, or is it basically dead?

    Please post back if you need further help, otherwise, thank you for using and rating FixYa!

    May 24, 2008 | Canon PIXMA iP1600 Printer

    Not finding what you are looking for?
    HP Printing Mailbox InkJet Printer Logo

    Related Topics:

    29 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top HP Printers & Copiers Experts

    kakima

    Level 3 Expert

    96518 Answers

    k24674

    Level 3 Expert

    7987 Answers

    Brian Sullivan
    Brian Sullivan

    Level 3 Expert

    27725 Answers

    Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...