Question about HP Printing Mailbox InkJet Printer

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HP Mailbox Printer does not turn on.

We tried another outlet. I think maybe the AC Power Adapter is not working. Do you know where I can get this part and what the price is? The printer is only 1 year old.

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EBay or www.hp.com partsurfer.

Posted on Jan 05, 2009

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Posted on Jan 02, 2017

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MY HP DV6 1030US will not power on after Keypad was replaced. When i connect the power cord the power light comes on but when i press the power button nothing happens


Hi,


Im very sorry to hear that, please follow these simple steps for you to be able to isolate the exact problem.


1. Removed the battery.
2. Connect the laptop directly to the power outlet without using the battery just for the meantime.
3. Turn on the laptop. If the laptop is able to power on, that means that the AC adapter is working fine as well as the DC port. If the laptop is not able to turn on, it maybe the AC adapter itself or the DC port.
4. Try to use another AC adapter if possible, make sure that that AC adapter is working fine. If the laptop is still not turning on, the problem is with the DC port itself. In that case, you will need to replaced the Motherboard itself.


Hope this will help...Thank you for using Fixya...

Sep 13, 2011 | HP Pavilion dv6-1030us Notebook

1 Answer

I have a HP Deskjet D1560, and with the power cord plugged into a working outlet (I checked), the printer won't turn on. Is it just old? Is something wrong with the power cord or the printer?


There is only one way to find out if it is an issue with the printer or the Power cord.

Normally every HP printer has 2 parts. One cord connects the Printer to an Adapter. the Adapter cord then connects to the Wall outlet.

Now that you have connected the printer to working outlet, Check after 10-15 mins if the Adapter ( black box ) is warm or cold. If the Adapter is warm and the green LED light on adapter is glowing, then it could an issue with the Cord or the Printer.

Try with another Adapter or power cord to diagnose.

Regards,
Shawn

May 07, 2011 | HP D1560 Deskjet Printer InkJet

1 Answer

The printer will not turn on


try plugging the printer directly into a known working wall outlet. If that doesn't work then try another AC Adapter.

If the printer still doesn't turn on then you know at that point, the main board inside of the printer is bad. If your printer is under warranty then go ahead and call HP, if its not under warranty then get another printer.

Jan 06, 2010 | HP Photosmart 2575 All-In-One InkJet...

2 Answers

Hp deskjet 6540 power adapter turns on but printer doesn't


This printer have a problem on HP circuit board. Usually its grounded due to ink waste, or not using it like what you said it took about three months. Here is a tip if your printer HP is still under warranty then you can send or contact to HP Center or the one you buy from it. To be sure that your printer is working back normally.
Good luck!

Sep 13, 2009 | HP DeskJet 6540 InkJet Printer

1 Answer

My printer is not turning on.


the first option is trying a different power outlet and the next step if that doesn't work is to replace the power cable or ac adapter of the printer, see if that will do the trick.

Jul 13, 2009 | HP Photosmart C4180 All-In-One InkJet...

2 Answers

No Power to HP All-In-One 7310xi


hi,
HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost,Scanner does not work, Connection problem etc. For find all these software solution just clickhere....

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http://www.hp.com/printer/prob676ijt65/solution

ab102

Jun 18, 2009 | HP Officejet 5610 All-In-One InkJet...

4 Answers

HP DV2036ea i have a blank screen on the computer


Hello there

Description.

When pressing the notebook power button nothing is displayed on the screen or display. The cause of this problem may be a failed AC adapter, the memory modules (RAM) need to be reseated or a failed notebook system board component which will require an HP certified repair.

Below steps will assist in identifying the cause of the problem and suggest the best solution. Test the AC adapter Follow the steps below to determine whether the problem is related to the AC adapter or your notebook system board.
  1. Remove the battery and disconnect all external devices from the computer.
  2. Hold the Power button for several seconds, with all power sources removed. This drains residual power from the system, and may correct many problems.
  3. Connect the AC adapter to a wall outlet and plug the other end into the computer.
  4. Press the Power button to start the notebook PC.
If the notebook does not start or the display is blank then check the power indicator light or power socket LED. Check the power indicator light or power socket LED On newer models of notebook PCs, there is an LED or indicator light around the power socket on the notebook. Check to see if this light is on or off, when the notebook is plugged into AC power.The power indicator light or power socket light should turn on when the AC adapter is connected.

  • If the light does not turn on then the problem is most likely related to the AC adapter or the electrical source in your home or office. Go to the Light does not turn on section on this page.
  • If the light does turn on but the notebook does not start or the there is a blank screen then continue to the Light does turn on but the notebook does not start section on this page

The light does not turn on when the AC adapter is connected If the power indicator LED is off, the AC power adapter may need to be replaced. To determine if the AC power adapter needs to be replaced follow the steps below:
  1. Ensure that the AC adapter is plugged directly into a known working wall outlet.
    NOTE: To check the wall outlet, plug in a different known working device like a light, radio etc.
  2. Check all of the following connections:
    • The connection from the power cord to the wall outlet.
    • The connection into the power adapter from the power cord.
    • The connection from the AC adapter to the notebook power socket.
  3. Press the power button again to test the notebook PC.
If the power indicator light still does not turn on, then the AC Adapter needs to be replaced. Contact HP Service and Support for further assistance. Power socket LED or power indicator light is on but the notebook does not start If notebook power indicator light (LED) is on, the AC adapter is working correctly. The problem is a result of a hardware failure in the notebook itself. In some cases, reseating the memory module (RAM) may solve the problem.

Feb 02, 2009 | HP Pavilion dv2000t 14.1" Notebook Laptop...

1 Answer

I can't start my hp zd 8000


If no power check;

  1. If on battery take out battery and plug in ac adapter to a known good outlet.
  2. Make sure power connections are snug
  3. Make sure ac adapter connections are good.
  4. If ac adapter on power strip, turn off and on power strip
  5. Try again.
If theres no display try the following;
  1. Reboot and keep tapping on F8 to go to Safe Mode.
  2. In Safe Mode select "last known good configuration" and then press Enter
Still no display;
  1. Connect an external monitor, toogle to external monitor
Let me know if any these solutions work if not we can try something else

Jan 18, 2009 | HP Pavilion zd8000 Notebook

1 Answer

It doesnt turn on!!


You might want to check if it's just a bad power connection first, because a new adapter isn't cheap. They cost about 60 bucks plus shipping from the HP parts department:

http://h20141.www2.hp.com/hpparts/Cart.asp?mscssid=X5RP3M7TBGKQ9H7055FS88LMF259DGG9&NotBulk=&NotFound=&NotOrderable=

http://partsurfer.hp.com/cgi-bin/spi/main?sel_flg=partlist&model=DESKJET_5100_SERIES&HP_model=&modname=DeskJet+5100+Series&template=main&plist_sval=Power+Module&plist_styp=subcat&dealer_id=&callingsite=&strsrch=&keysel=Power+Module&catsel=%3F

Before you shell out that kind of dough, I recommend you first eliminate the obvious like a bad surge suppressor or power strip. Sometimes, one of the outlets in a multi-outlet power strip can go bad and cause just one of the devices plugged in to lose power. It actually happened to me once with a brand spanking new surge suppressor I purchased and I had to go back to the store and get it replaced under the warranty. So, be sure to check by plugging your printer into a different outlet.

If nothing's wrong with your power strip and AC power cord, the next thing to check is the power connector that plugs into the back of your printer. It has three contacts on it, which means there are three points of failure. Unplug it and plug it back in. Wiggle the connector a little, mumble "I hate this stupid printer", and then observe the printer's power light.

Still nothing? Well, if you're feeling a little adventurous and have a basic understanding of how electronic circuits work, you can check the AC adapter to see if it's really dead. You do this by testing the DC outputs of the adapter with a multimeter. Don't have a multimeter? You can either borrow one from a geek friend, or buy your own for about twenty bucks at Radio Shack (get a cheapie model - nothing fancy). IMHO, everyone should own a multimeter. They come in handy for checking batteries and bad connections in low voltage wiring. After you learn to use one, you'll wonder how you ever got along without it.

Anyway, getting back to the printer, the AC adapter has a dual DC voltage output with three pins. The center pin is ground and the two on either side are positive voltages (+36 volts and +16 volts). If the AC adapter is good, your multimeter will indicate at or slightly less than these voltages when tested, around +35v and +15v. A good voltage reading tells you that the AC adapter is probably okay. In that case, the problem is inside the printer itself and buying a new adapter would be a waste of money. At this point, it's pretty safe to conclude that the old mule has finally kicked the bucket.

Hope this helps.



Aug 26, 2008 | HP DeskJet 5150 InkJet Printer

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