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My USB-250 GB toshiba unit is not showing up on my desktop

Hello, I have a USB-250GB toshiba external drive model: hddr250e03xI used for my MAC and PC as well, it was working well, but recently when I connect it it tells me that the device is creating a current over power and the port is going to be closed. If I use a different connecting cord, it does not give me the error message, but the blue light comes on and there is just a very faint sound of a fan, but the icon does not show up in my desktop. I tried it with my two computers and its the same. I really need to retrieve my files and I would appreciate any help you can give me about this. Thank you so much!,Sofia

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  • sliza Jan 08, 2009

    thanks for all the advice, I finally ended up having a friend help me retrieve all the data because the hard drive was pretty much gone :(
    ce la vie

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Sofia;
Try booting up the computer you want to use the device on, with the device plugged in. (also this external hard drive should be powered by your USB bus alone)
Let me know if this helps

Posted on Jan 06, 2009

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Posted on Jan 02, 2017

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Thanks for the advice


Can you access the device using Windows Explorer?
For the PC: (Start/ Programs/ Accessories/ Windows Explorer)
I always use the Windows Explorer to move files for back-up or other reasons to my XHD.
The nice thing about this particular device is you don't need additional software.

Let me know if this gets you any farther

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