Question about Sony (1-796-293-13) Plug-In Module DVD Drive

1 Answer

My Sony DVD RW stopped working.. with error messages.

Hi! In the Device Manager my SONY DVD RW AW-G170A is marked with a yello "!". It is connected and loads the DVD in the tray, but nothing else happens. If I check it`s properties, the Device status is: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41) Device instance ID: IDE\CDROMSONY_DVD_RW_AW-G170A____________________1.71____\5&154A5220&0&0.0.0 Same is for this one: ZE3230H BKN262T SCSI CdRom Device Device instance ID: SCSI\CDROM&VEN_ZE3230H&PROD_BKN262T&REV_1.0\5&C16B70E&0&000 There is also a question mark at: Other devices... Mass Storage Controller This device is not configured correctly. (Code 1) To reinstall the drivers for this device, click Reinstall Driver. (I cannot find this) I have XP64 on a Striker Extreme board with a QX6700... Pleace help!

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer
Re: My Sony DVD RW stopped working.. with error messages.

Hey its really worked Thanks Nitesh Oza

Posted on Aug 20, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Windows vista updated and now my optiarc dvd rw drive won't work

You will have to uninstall the drive and reinstall again. I think the drivers for the drive is not properly installed. But if all this does not work, then I think you will have to do a system restore.

Best wishes

Oct 29, 2009 | Sony NEC Optiarc AD-7200A IDE Internal DVD...

1 Answer

My sony dvd rw aw-g170a drive is not detecting certain DVD's!!!!!

if you have CD RAM and DVD ROM then change it to CD/DVD ram because in case of CD RAM and DVD ROM it may read CD but not DVD but sometimes it can read DVD also but when we copy data to computer it may freeze or give us error so i give you one suggest to buy a new CD/DVD RAM

Jun 26, 2009 | Sony (1-796-293-13) Plug-In Module DVD...

1 Answer


You have made mistake in writing model of your writer. Its AW-G710A.

You will get the firmware upgrade here:

Jan 09, 2009 | Sony (1-796-293-13) Plug-In Module DVD...

2 Answers

Can not read DVDs by SONY DVD RW AW-G170A

I believe the read head is not aligned properly. I would send it back for a replacement. I have had this happen several time after the DVD burners/readers had many hours on them.

Dec 09, 2008 | DVD/Blu-ray Drives

1 Answer


It worked with Win ME but not with Win XP now

Aug 23, 2008 | Sony (1-796-293-13) Plug-In Module DVD...

1 Answer

A serious problem

maybe..go to this link, look for sony icon, and go to that driver site

Mar 22, 2008 | Sony (1-796-293-13) Plug-In Module DVD...

1 Answer


hi i am mohammed from india.
so u have dvd writer ?
while you buyed ur dvd drive. u may get a nero software cd.

u must install the nero application software. which support the dvd drive for the best performance of display, multimedia.


Dec 24, 2007 | Sony (1-796-293-13) Plug-In Module DVD...

5 Answers

Sony DVD RW AW-G170A will not install

Code 39 loadTOCNode(2, 'moreinformation'); Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)


Reasons for this error include a driver that is not present; a binary file that is corrupted; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.

Uninstall the driver, and then click Scan for hardware changes to reinstall or upgrade the driver.

On the General Properties tab of the device, click Troubleshoot to start the Troubleshooting Wizard.

Is that the actual model number?

Nowhere does that item exist on SONY's support page.

If so, it may no loger be supported....

Keep me posted.

Sep 26, 2007 | Sony (1-796-293-13) Plug-In Module DVD...

1 Answer


This is a problem with the DVD Writer model. SONY DVD RW AW-G170a has problems reading DVD+/- R/RW Discs. But there is no problem with any of the DVD+/- R/RW Dual Layer, DVD Ram or CD+/- R/RW Discs. It is the reason that this DVD Writer lacks the correct bitsetting for DVD+/- R/RW Discs. There is nothing else you could do other than replacing the wirter with some other model.

Aug 01, 2007 | Sony (1-796-293-13) Plug-In Module DVD...

Not finding what you are looking for?
DVD/Blu-ray Drives Logo

431 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony DVD/Blu-ray Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers


Level 3 Expert

6993 Answers

isaac johny
isaac johny

Level 3 Expert

796 Answers

Are you a Sony DVD/Blu-ray Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides