Question about Sony (1-796-293-13) Plug-In Module DVD Drive
Hi! In the Device Manager my SONY DVD RW AW-G170A is marked with a yello "!". It is connected and loads the DVD in the tray, but nothing else happens. If I check it`s properties, the Device status is: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41) Device instance ID: IDE\CDROMSONY_DVD_RW_AW-G170A____________________1.71____\5&154A5220&0&0.0.0 Same is for this one: ZE3230H BKN262T SCSI CdRom Device Device instance ID: SCSI\CDROM&VEN_ZE3230H&PROD_BKN262T&REV_1.0\5&C16B70E&0&000 There is also a question mark at: Other devices... Mass Storage Controller This device is not configured correctly. (Code 1) To reinstall the drivers for this device, click Reinstall Driver. (I cannot find this) I have XP64 on a Striker Extreme board with a QX6700... Pleace help!
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 17, 2017 | Sony AW-Q170A-B2 DVD RW Dual Layer Burner
Sep 06, 2009 | Sony DW-G120A DVD RW Dual Layer Burner
Jun 03, 2009 | Sony CRX835E CD-RW/DVD-ROM (Combo) Burner
Dec 09, 2008 | Computers & Internet
Jul 31, 2008 | Sony AW-Q170A-B2 DVD RW Dual Layer Burner
Aug 01, 2007 | Sony (1-796-293-13) Plug-In Module DVD...
Apr 26, 2018 | Acer Computers & Internet
Apr 26, 2018 | Motorola Computers & Internet
436 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: