Question about Konica Minolta magicolor 1690MF All-In-One Laser Printer

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Konica Minolta magicolor 1690MF Link Magic states "The scanner is not connected."

WinXP connected via network. Worked in the past. Scans to Fax & to USB thumb drive using either multiple docs via ADF or single docs via flatbed. Reinstalled software (without uninstalling), but issue persists. Able to view web interface & to log in. Unable to scan to PC destination because after doc is scanned, scanner holds its position for about five minutes before beeping in error as it returns to its resting position--regardless of color or greyscale at 100% zoom & 150x150 dpi. (I've also tried larger dpi, different save locations for the resulting PDF, different file names, rebooting router, rebooting printer, rebooting computer, starting printer server, exploring firewall events, & reassembled printer). Printer has toner & adequate power.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

Pookeybrain
  • 51 Answers

SOURCE: Unable to use printer over network with Server 2003 64Bit

Probably the best and easiest solution for your problem would be to buy an EDIMAX USB-Ethernet print server, or something equivalent. I have several of these running on the network at work. They're easy to setup and they work great.

Posted on Nov 11, 2007

Kevin Hayes
  • 167 Answers

SOURCE: Konica Minolta bizhub C250 Scanned files

Try using the Comapct PDF option as a file type.
This should be used if file size is a concern.

It applies a mathematical compression so will affect the quality of the scans very little.

Posted on Jul 07, 2008

  • 3 Answers

SOURCE: Konica Minolta Magicolor 2400W -- Only Prints on Reboot!

I've had that problem before too, and found out that there were copies of the printer that had somehow installed themselves on my computer. All I needed to do was to choose to print with "konica minolta copy 1" instead of the one that I *thought* was installed and it worked. I then deleted the original printer and just stuck with the copy.

Posted on Aug 11, 2008

  • 2 Answers

SOURCE: Konica Minolta C450 Scan function loses registered address book

this has happend before when creating a group in account track... check to see if you have a limited group on.... if so delete the group or change the limitations to (0)

Posted on Jan 02, 2009

  • 158 Answers

SOURCE: unable to download scanned documents from KM350

this model does not support sub addressing for scanning so all the computers would have to be in the same subnet to scan.

Posted on Oct 03, 2009

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SOLUTION: Open and close the scanner unit. Reseat the Image Unit and cycle the power to the machine. If the error persists and the machine is covered by warranty, a printer exchange is recommended.

KONICA MINOLTA SUPPORT PAGE:
https://kb.mykonicaminolta.com/selfservice_bus_anon/microsites/search.do?cmd=displayKC&docType=kc&externalId=TAD-doctad227704html0&sliceId=&docTypeID=DT_TAD_1_1&dialogID=10562139&stateId=1%200%2010556672

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Thanks for using FixYa.

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