Question about Lexmark X2500 All-In-One Printer

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Lexmark cartridges I bought cartridges at Sam's Club.Mind was starting to get low,I showed the sales person I needed both black and colored,he looked them up in his chart and told me #28 for black and #29 for color would be for model 2500.I had them installed and Ikeep getting an "ERROR MESSAGE"these are not the right cartridges,so I can not use my printer.I went back to SAM'S club and told them this and they looked it up again and,said it was right and because I coudn't fine the boxes they came in,they will not refund my money back so, I am out of $56.00 and have know cartridges.I need to know what is the right number,can you help me? Patsy Baker

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  • rmsilverthor Jan 11, 2009

    i have a lexmark x2500m printer. I bought replac ement cartridges from wal-mart. error message says not the right cartridges, but the numbers are the same. Ron

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According to the Lexmark Website, those are the correct cartridges. Did you compare them to the cartridges you removed? Did you remove the tape from the heads? Did you insert them properly?

Posted on Jan 06, 2009

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My documents will not print the colored part. just Black and white


I would first check to see how low the color cartridge is. If it is out of ink, you will need to replace it.
Your Lexmark has two cartridges, one for colors and one for black.
To check the level of the ink cartridges, go to the Lexmark Solution Center. This is the software that was installed to run you Lexmark printer.
Check the cartridge ink level images that appear on each tab. If a cartridge is low, or if you have received an Ink Low message on the computer screen, install a new cartridge. An empty or low cartridge is marked with an exclamation point ( ! ).

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Try this:

According to the Dell website, this is how the cartridges for the Dell All-In-One Printer/Copier/Scanner Model AIO A940/A960 are supposed to look like. (see attachments)
Black cartridge P/N: 7Y743 with U-shaped "lump" on the (black) lid. (equivalent to Lexmark "82")
Color cartridge P/N: 7Y745 with square with corner cutout "lump" on the (blue) lid. (equivalent to Lexmark "83")

BUT, the black Dell cartridges have the identical corner cutout "lump" as their color cartridges. In other words, they have the lid from the color cartridge, but in black instead of blue.
Both cartridges are made by Lexmark and rebranded for Dell. But Dell made the black cartridge intentionally with a different "lump", so customers are forced to buy expensive Dell cartridges.

Stupid actually, because now the black and the color cartridges each fit in the other's slot!

Beat Dell at their own game, don't pay their rip-off prices!
When you open that Dell printer, lift the black lever that closes over the black cartridge. From the underside of that lever you will see a small "pin" sticking out, that corresponds with the corner cutout "lump" (as depicted on the color-cartridge). Cut that pin off with a sharp knife or a wire cutter.

All of a sudden, the cheaper Lexmark "82" black cartridges fit in (and any other remanufactured equivalent).
Money in your pocket!

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hi... try these steps
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