Question about Kenmore Elite 45986 Front Load Washer

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Kenmore Elite top load washer leaking

My 5+ year old washer is leaking somewhere under the top. I have tried to pop the washer open with a screw driver to view the hoses but I am afraid to force it too much. How do you open the top without damage?

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  • Thomas F. Schneider May 11, 2010

    Use paint sticks after you get it opened,in the front, wide enough. Once it goes past the clips ,it wil be easy. Abotu 1/2" to 1" if I remember correctly.  

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In the two front corners insert a putty knife and pry upward.

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Posted on Sep 10, 2010

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Hope this helps _MJ_

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Call or email the consumer feedback or make a complaint to Sears. I had a similar prob. Sears ending up replacing rhe washer and paying for rental. Took up to 3-6 months, calling and writing complaint letters.

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This is usually a symptom of a bad motor control board which located under the console. I had the same problem. You can open the console by removing the three screws in the back and lifting from the rear first. The console will pop off. In addition, if you look along washer top front edge in the seam there is a retaining clip about 2 inches in from each side. Using a putty knife, push in on each clip while lifting and the top should pop up. There will be a tech sheet affixed to the front wall of the washer between the wash tub and case. This tech sheet will give you all the guidance necessary on how to perform tests to prove whether or not the motor controller is at fault, or if the pump is at fault. I believe you may have a motor controller problem, though. Another possibility is getting something caught in the drain pump reservoir. This could binding the pump. Let me know if any of this is helpful to you.

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