Question about Jenn-Air JCD2389G Side by Side Refrigerator
Posted by Anonymous on
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Posted on Jan 02, 2017
sounds like a leak where your incoming water line hooks to the water valves might just need to tighten the coupling or a mouse has chewed through one or both of the lines access the lines on the back and watch while some one gets water out the door to locate the leak
Posted on Feb 11, 2008
Well guess what. Jenn Air / Maytag now has this issue as a recall. So just call them and tell them the fridge is not cooling. They will schedule a recall service appointment. Do be sure they schedule it as a "recall" service appointment or you will be charged.
That sure beats pulling out the hair dryer every time it happens!
Service number is 1-800-462-9824
Posted on Dec 02, 2008
If the freezer is staying cold it sounds like a defrost system problem. A bad timer, heater or thermostat can cause frost to build up on the coils and block air flow to the refrig side. Check out ACMEHowTo.com for troubleshooting the defroster problem.
Posted on Jun 03, 2010
SOURCE: Jenn-Air fridge not cooling
Yes, the problem is most likely with the
"ADAPTIVE DEFROST ENCL.
I just watched my repair guy fix our fridge with this same problem ($232.75 later). What is happening, is that the freezer coil no longer defrost itself. Cold air cannot then blow into the refrigerator side anymore. To fix, remove cover at the bottom of the freezer and manually defrost the coils with warm water ... use bath towels at bottom of freezer to soak up the water. Replace the cover and then go to the refrigerator side. Remove the plastic cover at the top of the compartment to access ("ADAPTIVE DEFROST ENCL. 61005988).. This is a small plastic box measuring 3 1/8" x 3 3/4".
Simply un-plug the wires, and plug- in the new unit, then re-assemble with just a few screws. The retail cost of the part is $92 from the appliance guy, but you can probably find it on the net far cheaper.It's a really easy job that can be done by anyone slightly handy ...and you will probably save yourself at least $100 in the process. The next time this happens, I know what to do. It shouldn't take more than 1/2 hour for the whole process. If you mess up (which I'm pretty sure you won't) you should save some dis-assembly labor for your technician and some $ in the process. It's really easy to fix!
Posted on Jun 28, 2010
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