Question about Kodak ESP 3 Multifunction Printer/ Copier/ Scanner

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Kodak 5300 paper jam

I have a Kodak 5300 and have had a problem with the paper jamming for the past week.  I have tried all of Kodak troubleshooting and chatted with them online and called their 800 # and nothing is working.  I need help in fixing this paper jamming problem.
Thanks

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What kind of paper is jamming?
The paper could be too thin, or too thick.

Have any young children visited you recently?

My neighbour's grandson thought the paper tray was a great place to hide his Oreo cookie and gummy bears. The crumbs on the roller made the paper wrap around inside. It was cheaper to buy a new printer than pay for a tear down. This happened to my neighbour over Christmas.

Check for spilled ink inside the cartridge area.
If Ink has dripped down on the rollers, that would jam the paper. This would only be an issue if anyone moved the printer. Could your cleaning person have done this? It happend to me, once.

Have you checked the slider that adjusts for different paper sizes?
It could be putting too much tension on the paper and throwing off the timing of the paper travelling through the printer, so the sheet is in the wrong place at the wrong time and jams up.

Is it 8.5" x 11" photo grade inkjet paper or 4" x 6" photo paper?

Before I print, I check that the paper type setting matches what is in the tray. If it is letter size premium photo paper, then I choose that paper in the printer settings. If it is premium letter size paper for documents then I choose that paper, so the printer can adjust itself to the paper.

Are you using recycled paper?
My Kodak, HP, Epson, and Canon printers jam. Recycled paper really screws up my machines. I don't like it and can't use it.

Do you have too much paper in the tray?
Try 5 or 10 sheets only in the tray to see if the amount of paper was the culprit.

Have you tried a different package or brand of paper?
One time a package of 500 sheets of HP inkjet wouldn't go through my KODAK , but worked fine in
the other printers. The next package of HP paper worked fine.

How long has the paper been out of the package and sitting in the printer?

Try fanning the paper.

Has the humidity in your area drastically changed in the past week?
I have to keep the paper sealed in the original package. Inkjet paper out of the package is affected by humidity where I live. Winter heating causes out of package paper to collect static and stick to the rollers. Summer temperatures with high humidity causes out of package inkjet paper to absorb moisture from the room. This humid paper sticks together.

Is the paper meant for a photo copier or laser printer/copier?
I get lousy results with non-inkjet paper in every brand of injet printer I use.

Is it Brand name InkJet paper, like Kodak, XEROX, or HP?
I stick to brand name inkjet and photo paper. Dollar store paper always jams in my printers.

For Document Printing I use either:
Kodak's 24 lb Ultimate Inket Printer Brightness 98 paper,
XEROX Premium Inkjet Brightness 98 24 lb,
or
HP 96 Brightness Premium Inkjet Printer 24 lb paper.

For Photo Printing I use Kodak's Ultra Premium Photo Paper, and adjust the printer's settings for it.








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Open the printer access door and remove both of the ink cartridge, then remove also the printhead, after that close the printer access door, without those parts. Then it will show a message in the printer screen, "Printhead is missing or has come loose" or "Printhead Not Detected" Install the printhead, just the printhead without the ink cartridges. After that close the printer access door. Then it will show you a message"Ink cartridges is not installed,install ink cartridges". then open again the printer access door, then install the black ink cartridge without the color ink cartridge. then close the printer access door, then message must be " Color ink cartridge is not installed, install color ink cartridge" then install the color ink cartridge." the message must be,"New printhead is detected calibration require, load paper and press start"

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by: E.brown

Happy Printing(", )
Kodak AIO tech support 1-800-421-6699

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