Question about Brother Office Equipment & Supplies
New cartridges installed but black will not print
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Posted on Jan 02, 2017
SOURCE: black ink won't print at all
I actually had to run the clean process about 10 times before I saw even a little bit of ink on the page, so ran it another 5 or 6 times, and now it's printing perfectly again.
I'm amazed, and thankful. I thought it was a goner.
Posted on Dec 16, 2007
SOURCE: New ink cartridges not printing
there are 4 possibilities here.
1) the ink cartridge although appearing OK may have dried out or be faulty. If you have just purchased the cartridge take it back to the place of purchase for an exchange/refund.
2) not all the packaging has been completely removed. To check this remove the cartridge from the printer & make sure that ther is no plastic wrapping still on the cartridge.
3) the print nozzle is blocked. to check this go to control panel: printers & faxes right click on your printer then select properties. select the maintanence tab then do a nozzle check test. If the black does not print try selecting the clean & then deep clean items, If this still does not work remove the cartridges from the print head & see if using a soft lint free cloth you can remove any ink build up fom both the print side & the cartridge side of the print head. If this still does not work number 4 will apply.
4) your print head has failed. If u have warranty means better replace it..
Posted on Sep 07, 2008
I had inserted a new black ink cartridge in my DCP - 585CW Brother printer and it does not print, the coloured ink workks but not the new black ink?
Posted on Dec 21, 2009
Get a syringe, remove the needle, remove the ink cartridge and use the syringe to blow air GENTLY through the hole the cartridge connects to. Make sure you have a cleaning cloth to remove ink dislodged from pipe connected at the print head, do this gently to remove any obstruction and there should not be too much mess and can easily be cleaned up.
Posted on Feb 04, 2010
Ink may be new, but their nozzles may be blocked; depending
on manner of storage. To be sure apply a folded tissue paper to the ink nuzzle
and press firmly. If the tissue comes off well blotted with ink it means you
still have a good amount of ink in it and the nozzle is not blocked. If not
blotted or scantily blotted, it means ink is really low or nozzle is blocked.
To be very sure of this, place nuzzle in a plate/saucer with a bit water so
that the nozzle is soaked. Leave for about 10 minutes. Then apply the tissue
again. If still not well blotted it means ink is really low or empty. If new
you should return it for a replacement. In the case of blocked nozzles, the
procedure may be repeated over to get results.
Posted on Feb 14, 2010
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