I am using a 3110 cn network printer that was working fine this morning. Now, I can not print. When I go to to print, it says "Paper problem" next to status. I am the only one in the office that can not print.
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when you print envelopes you have to choose the envelopes in the printer settings then only machine knows that envelope is printing. when you don't select envelope in printer settings when you sent a print, the printer knows the a normal paper is coming through. the difference is that the envelope is a bit thick the normal paper. when envelope is selected in printer properties then the printer adjusts its settings to print on envelopes.
This has to do with the document printing properties. When you are ready to print a document, choose properties and make sure you go through the printer settings under that software. The test page only verifies the cartridges. The printer properties of the software control the printer during printing.
it's asking for paper in the manual Paper Feeder (MPF). Somewhere in your settings you have it printing to the MPF. Check the settings in the printer prefrences, the printer itself and the software you're using.
I don't know if it's the same problem i had but its maybe worth a try. My paper went in a little, the wheels were turning but it didn't take the rest of the paper or print.
Yesterday someone replied to my problem, i tried it this morning and its fixed 1st time.
Solution:- Use a piece of thin card, a magazine cover is what i used, make sure its A4 size then try to print something, as the paper starts moving push it through! and hey presto it worked for me, everything printing fine now