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Posted on Jan 05, 2009
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Dell 3100 color laser printer: Problem- toner cartridge is jammed ... how can i safely remove the toner cartridge with out damaging the machine ???

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  • Master 741 Answers
  • Posted on Jan 05, 2009
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The Dell toner cartridge contains toner, the corona wire, the drum assembly and the developing roller. Another words its pretty much self contained and nothing fragile around it. Obviously I'm not suggesting hammer and a chisel but you can pull to your content. However, unplug the printer as the fuser which melts the toner to the paper is still in the printer and it heats up to 140C to 230C so don't stick hand inside too far. Fuser is located behind the cartridge. Good luck and if this helps please submit your vote.

  • Ron Chinnery Nov 27, 2013

    The original answer is totally wrong for this printer. This printer uses a "carousel" of toner cartridges. Each color is "presented" to the drum/transfer belt one at a time, controlled by the printer controller board. While there is a way to release the latch that prevents the carousel from turning, it's best to let the printer do that, by itself. In the Menu (on the pronter, press the Menu button), step through the options until you reach replace toner. Then you can select which color you wish to remove/replace - one at a time. This method keeps the registration accurate for the carousel rotation, and lines everything up properly for removal and replacement. The right-hand side of the toner cartridge should be pulled first, slightly ahead of the left-hand side. This properly releases the snap-in "catch" that is used on the left side. Note: While it is possible to remove the cartridges by hand (manual over-ride), it can lead to breaking parts of the toner cartridge, or possibly the printer itself. The lower front door has a plastic 'finger' on the left side that protrudes into a shrouded opening where the mechanical carousel release is located. When operated properly, it requires VERY little pressure, which is to be applied upward, not inward. The drum carousel will then be free to be manually rotated.

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Related Questions:

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tip

How To Remove 077-100 Error in Dell 3130cn Printer?

This is right that error 077-100 error is belong to Registration and or Exit sensor.
But if the yellow toner cartridge doesn't run so there will jamming the paper and the printer shows the error (077-100).
Actually i solve the issue after three days when i guessed and checked the yellow toner cartridge it was tighter than others.
So i replaced the yellow toner cartridge and solved the issue.
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1answer

I have a line running through my pictures. it doesn't matter what picture i print, i get the line

Well, there's bad news and then there's worse. Hope for the laser lens. Hope it's not the drum. By the book:


Abnormal
areas (white,
black, or
color) appear
in a regular
pattern.
The laser lens is dirty. Clean the laser lens.
A toner cartridge may
be defective.
Remove the toner cartridges with the
color causing the abnormal image.
Replace it with a new toner cartridge.
The drum cartridge is
defective.
Remove the drum cartridge and check
for damage. If it is damaged, replace it.

1helpful
1answer

I have a paperjam on my colour laser printer CLX 3170 and I dont know how to get to the paperjam inside the machine

Step 1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
Step 2
Turn off the printer.
Step 3
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Step 4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
Step 5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
Step 6
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
Step 7
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though.
Step 8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
Step 9
If the printer paper jam message still appears, then there is still some paper in the printer. Inspect the paper path once again.
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1answer

Dell 1720 laser printer shows paper jam after clearing jam and turning off and back on.

Hi,
some paper piece may be left in the printer.
Please check where was the leading edge of the paper when it was jammed. some sensors may have got stuck while removing paper. open the toner door remove the toner cartridge, just see all the sensor flags with fingers, refix toner and power on and try printing
0helpful
1answer

Cannot remove old cartridge

steps for removing and replacing the toner cartridges:
-before removing the toner cartridges, disconnect the A/C power cable from the back of the system & remove the printer's top cover
-rotate the securing lever upward to unlock the toner cartridge
-lift the cartridge out of the chassis, each toner housing and cartridge is color-coded and labeled for easy identification of toner cartridge color locations
-just reverse the previous steps to replace the toner cartridges
4helpful
1answer

How do you remove toner cartridge from a Dell 3010cn color laser printer correctly.appears to be stuck trying to remove

This is how to Install or replace the Toner Cartridge.

Install or replace the toner cartridge while the printer is on (if the power is not on, the cartridge carrier does not rotate).

1. After confirming the Insert Yellow Toner(Y) message, open the front door.

2. Hold the tape on the protective cover and pull it forward to remove the cover from each cartridge slot.


NOTE: You need to remove the protective cover only the first time that you install the toner.
NOTE: Dispose of the protective cover after you remove it.
NOTE: The protective cover is attached to each toner cartridge mount.

3. Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. The order is Y, M, C, K. Gently shake the cartridge to distribute the toner evenly.

4. Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge.

5. To insert the toner cartridges, align the arrows on the cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place and then push down the handhold to lock the cartridge in place.

6. Close the front door.


NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly.

7. The toner cartridge carrier rotates to the next empty slot. When the color of the newly inserted cartridge appears on the display, followed by the Insert message, insert the next toner cartridge.

8. Repeat steps 1 through 7 when inserting the remaining cartridges.
Cheers!!
2helpful
1answer

Cleaning the Dell 3000 CN

Dell 3000 CN has no printheads, printheads are on inkjet printers, this is a color laser.

On a laser there is nothing that you can clean with a software.

If printer is not printing replace toner cartridge or try reinstalling drivers.

If printouts are dirt, then the printer must be manually be cleaned inside, see Clean your laser printer safely with these tips
0helpful
1answer

LDell 3100cn awer printer won't recognize new toner

Have you removed the plastic protection strip from the bottom of the toner?
2helpful
1answer

Dell 3010cn paper jam 075-134

Step1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred. 
Step
2
Turn off the printer. 
Step
3
Remove any paper trays. Inspect them for wrinkled or damaged paper. 
Step
4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. 
Step
5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it. 
Step
6
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. 
Step
7
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though. 
Step
8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. 
Step
9
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

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