Question about Microsoft Windows XP Home Edition

1 Answer

Cannot system restore after removing a trojan

Internet Explorer using Google search was misbehaving and I removed a trojan which I thought was causing the problem.  Now Internet Explorer doesn't connect to the internet (so I'm using Chrome) and System Restore to an earlier time doesn't work either.  Otherwise other functions seem normal.

Posted by on

  • Anonymous Mar 17, 2014

    google search is not an option on internet explorer browser

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 21 Answers

I AM DOUBTFUL BUT I THINK


YOU JUST RESTORE YOUR INTERNET EXPLORER OR CHROME'S DAFAULT SETTINGS

Posted on Jan 06, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Remove ask search engine from my computer


First remove it from programs.
- Go to Control Panel.
- Click on Uninstall programs
- Type in "ask toolbar" on Search.
- Uninstall.

second you'll want to remove or reset your browser settings
I.E. - (also make sure to remove it from you're search browsers settings managed add-ons)
  1. Start Internet Explorer.

    Note If you are running Windows 8.1 or Windows 8, start Internet Explorer from the desktop. Changing your settings will affect both Internet Explorer and Internet Explorer that you start from the desktop.
  2. On the Tools menu, tap or click Internet options. If you don't see the Tools menu, press Alt.
  3. In the Internet Options window, tap or click the Advanced tab.
  4. Tap or click Reset. If you're using Windows Internet Explorer 6, click Restore Default.

Chrome -
Click the Chrome menu Chrome menu on the browser toolbar.
    • Select Settings.
    • Click Show advanced settings and find the "Reset browser settings" section.
    • Click Reset browser settings.
  • Check that there are no extensions installed that may be causing these changes. Go to Chrome menu> Settings > Extensions > if you see any unfamiliar extension that you do not remember installing, try disabling/removing the extension to see it was causing these changes. To disable, uncheck the "Enabled" checkbox next to the extension. To remove, hover over the extension until you see a trash can icon appear, and click on the icon.
  • Check Control Panel > Programs for any suspicious files and remove them.
  • Go to Chrome Settings (chrome://settings/) > Settings > Search > Manage Search Engines > In the Default search settings box, make sure Ask.com is not selected as the default

Jun 06, 2014 | Computers & Internet

1 Answer

Explorer won't go to google


Copy and paste this link into your browser address box
http://216.58.210.68/

If you do that does it get there now? If so you most probably have some form of malware installed which is trying to redirect your search engine link away from Google to the hackers own search engine.

You could try to reset the settings in internet explorer.

Reset Internet Explorer settings

... or it happened recently you could try to use system restore repair the issue.

System Restore Microsoft Windows

Mar 16, 2014 | Mozilla Firefox

1 Answer

How do I get rid of Qone8 in my web browser?


To remove Qone 8 in Internet Explorer:
  1. Open Internet Explorer. Go to tools, Manage Add-ons.
  2. Select Search Providers. First of all, choose live search engine and make it your default web search provider.
  3. Select Qv06 and click remove to remove it. Close the window.
  4. Right-click the Internet Explorer shortcut you are using to open you web browser and select properties.
  5. Select the shortcut tab and remove "http://www.qvo6.com..." from the target field and click OK to save changes.
  6. Finally, go to Tools, Internet Options and restore your home page to default.
Remove Qone8 in Google Chrome:
  1. Click on Customize and control Google Chrome icon. Select Settings.
  2. Click set pages under the On startup.
  3. Click Show Home button under appearance. Then click change.
  4. Click manager search engines buttons under shearch.
  5. Right-click the Google Chrome shortcut you are using to open your web browser and select properties.
  6. Select Shortcut tab and remove "http://www.qvo6.com...." from the Target field and click OK to save changes

Nov 02, 2013 | Computers & Internet

4 Answers

Help me to remove Delta search


You need to remove it from your browser too. See Remove Delta Search Below.
I would also do a Malwarebytes scan in Windows Safe Mode
1st Update Malwarebytes Anti-Malware or reinstall it from here
Malwarebytes Thank you for download Malwarebytes Anti Malware
Watch How to download, install and use MalwareBytes 2.0
at
http://www.youtube.com/watch?v=-KwTmIQTJes
How to Enter Windows Safe Mode: Click Start then All Programs then Accessories select Run type msconfig and hit enter.
Select the Boot tab, select Safe boot and Minimal then Apply and OK.
6669bc58-fd0b-4c9a-bf05-d92bb3b59a0e.jpg
Restart the computer and you'll enter safe mode.The screen will look odd, with no desktop wallpaper and large icons. Open Malwarebytes and run a scan.When your done with MalwareBytes 2.0 scan in safe mode, Click Start then All Programs then Accessories select Run type msconfig and hit enter.
Select the Boot tab, uncheck Safe boot then click Apply and OK
Restart the computer and it will boot back to normal Windows mode.

Remove Delta Search from Internet Explorer

  1. Remove Delta Search add-ons from Internet Explorer.
    Open Internet Explorer,then click on the gear icon " src="http://malwaretips.com/blogs/wp-content/uploads/2013/01/icongear.jpg" ]="" (Tools for Windows XP users) at the top (far right) and then select Manage add-ons.
    ie-internet-options.jpg
    From the Toolbars and Extensions tab, select Delta Toolbar, Delta Helper Object, and Yontoo add-ons, and click on Disable.
    " src="http://malwaretips.com/blogs/wp-content/uploads/2013/02/Delta-Search-Internet-Explorer-addons.jpg" ]
  2. Set Internet Explorer default search engine from Delta Search (delta-search.com) to Bing.
    To change your default search engine, click on the gear icon " src="http://malwaretips.com/blogs/wp-content/uploads/2013/01/icongear.jpg" ]="" ,="" select="" Manage Add-ons, and then, under Add-on Types, click Search Providers.
    Select Bing and on click the Set Default button.
    " src="http://malwaretips.com/blogs/wp-content/uploads/2013/03/Delta-Toolbar-Internet-Explorer-search-engine.jpg" ]
    To remove delta-search.com from Internet Explorer, select Delta Search and click on Remove.
    " src="http://malwaretips.com/blogs/wp-content/uploads/2013/03/Delta-Toolbar-Internet-Explorer-search-engine-removal.jpg" ]
  3. Change your Internet Explorer homepage from delta-search.com to its default
    To change your homepage, click on the gear icon " src="http://malwaretips.com/blogs/wp-content/uploads/2013/01/icongear.jpg" ]="" ,="" select="" internet="" explore="" options,="" and="" in="" the="" General tab,under the Home page section, click on Use default to restore Internet Explorer default home page.
    " src="http://malwaretips.com/blogs/wp-content/uploads/2013/02/Delta-Search-Internet-Explorer-home-page.jpg" ]

Remove Delta Search from Mozilla Firefox

  1. Remove Delta Search extensions from Internet Explorer.
    At the top of the Firefox window, click the orange Firefox button, then select Add-ons.
    firefox-addon.jpg
    Select the Extensions tab, then remove Delta Toolbar, BitGuard, Mixi.DJ and Yontoo extensions from Mozilla Firefox.
    " src="http://malwaretips.com/blogs/wp-content/uploads/2013/02/Delta-Search-Firefox-extensions.jpg" ]
  2. Reset your default search engine and home page from delta-search.com to their default.
    To reset your search engine and homepage to their default, we will use the SearchReset extension.This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.
    You can download SearchReset from the below link, and then we will just need to install it to revert Firefox to its default settings.
    SEARCHRESET DOWNLOAD LINK (This link will open another web page from where you can download the SearchReset Firefox extension)
    " src="http://malwaretips.com/blogs/wp-content/uploads/2013/03/searchreset-firefox-extension.jpg" ]

Remove Delta Search from Google Chrome

  1. Remove Delta Search extensions from Google Chrome.
    Click the Chrome menu chrome-button.png button on the browser toolbar, select Tools and then click on Extensions.
    In the Extensions tab, remove (by clicking on the Recycle Bin) the Delta Toolbar, Mixi.DJ and BitGuard and any other unknown extensions by clicking the trash can " src="http://malwaretips.com/blogs/wp-content/uploads/2013/07/Trash-Can-Chrome.png" ]="" icon.
    Basically, if you have not installed an extension, you should remove it from your web browser.
    " src="http://malwaretips.com/blogs/wp-content/uploads/2013/02/Delta-Search-Chrome-extensions.jpg" ]
  2. Set Google Chrome default search engine from Delta Search to Google.
    Click the Chrome menu chrome-button.png button, then select Settings and click on Manage search engines in the Search section.
    In the Search Engines dialog that appears, select Google and click the Make Default button that appears in the row.
    " src="http://malwaretips.com/blogs/wp-content/uploads/2013/03/delta-Toolbar-Chrome-search-engine.jpg" ]
    Search for Delta Search in the Search Engines list, and click the X button that appears at the end of the row.
    " src="http://malwaretips.com/blogs/wp-content/uploads/2013/03/delta-Toolbar-Chrome-search-engine-removal.jpg" ]
  3. Change Google Chrome homepage from delta-search.com to its default.
    Delta Search has modified your Google settings to open their webpage whenever you start your browser, so we will need to revert this change.
    Click the Chrome menu chrome-button.png button, then select Settings and click on One the New Tab page in the On Startup section.
    " src="http://malwaretips.com/blogs/wp-content/uploads/2013/06/Chrome-default-page.jpg" ]

Jul 19, 2013 | HP Computers & Internet

8 Answers

I have virus av.exe and cannot remove it


This trojan runs as a rootkit, so you won't see it when it's running. It is a single file in C:\Users\username\AppData\Local (Vista), or C:\Documents and Settings\username\Local Settings\AppData (XP), It is marked as a system file, so you'll need to use the Folder Options in the control panel, to unhide hidden and system files and folders. As I said, with the rootkit loaded, you still won't see it there until you unload it. It runs by changing the registry so that any .exe run, will instead load the trojan. Attempts to run Internet Explorer or Mozilla Firefox will also instead run it. If you delete the file, or your antivirus finds it and deletes it, the changes to the registry will mean that from then on, whenever you try to run a program, you'll get a windows message asking you to select the file you want to use to open the .exe. (if this is the case, you'll need to use regedit in safe mode with command prompt, or rename regedit.exe to regedit.com).

To defeat the trojan, you must undo the registry changes, then reboot to reveal the file, then delete it. Here's how.

Run regedit. The trojan will load and give you all the fake warnings hassle. Do Ctrl-Alt_Del, and find the process 'av.exe'. End the process. Now in the registry editor, search for 'av.exe'. You should find a section HKEY_CLASSES_ROOT\.exe, where the (Default) REG_SZ has been set to 'secfile'. Edit this back to 'exefile'. Keep searching and you'll find HKEY_CLASSES_ROOT\secfile. Delete the whole secfile section. Keep searching - you'll find the odd line where it may be a recently 'searched for' item, where you can just delete the line, and you'll find it in a command line to run Internet Explorer. The full path to the trojan will be specified before the path to Internet Explorer. Edit this line to remove the path to the trojan, leaving just the path to Internet Explorer. A similar edit may be required for Mozilla Firefox. Find any other occurences of av.exe and deal with them in the same way.

Now, reboot the PC, and the trojan will not start up. Display system and hidden files, then go to the location of the trojan. Now you can see the little swine. Delete it, and empty the recycle bin.

Problem solved.

Enjoy!

Feb 07, 2010 | ASUS Eee PC 900 Notebook

2 Answers

I need to Uninstall MSIE 8.0and install MSIE 7.0 or6.0 how do I do this?


go to remove programs and install the previous IE
Or go to my computer, run, type regedit and hit enter
Now look for H_KEY_LOCAL_USER
Find the + Software and expand it. Look for IE , right click on it and delete it.

Do the same with H_KEY_LOCAL_USER

You can also go to start menu, search, Find IE, right click and delete

Usually just installing IE8 will replace the old one with no deletion necessary

Oct 22, 2009 | Microsoft Internet Explorer 8

3 Answers

A window will pop up that reads internet explorer has encountered a problem and needs to close, is this a virus?


Yes, It is infected with virues. You need to scan your computer from Trojan remover. http://www.simplysup.com/tremover/download.html

Once it is complete just restart the computer..

Important : Don't forget to make system restore point before running Trojan Remover.

Jul 11, 2009 | Computers & Internet

2 Answers

Can't remove the Yahoo! Search toolbar (Vista OS)


if you are using firefox browser then you need to go to
tools-> addons-> plugins and then in that find yahoo! search toolbar and uninstall it.

for internet explorer
tools->manage addons->enable or disable addons-> disable or remove the yahoo search addon.

Apr 20, 2009 | Computers & Internet

1 Answer

WIFi problems with my DELL XPS m1330


This has happened to me in a similar way; and mine was to where I had a connection, and yahoo messenger, itunes, other things would open; but when I would try to open internet explorer, it would hang, then look like it was opening, then go right to a cannot connect page. What I found out is that I had gotten some serious trojans/virus from a download. After everything that I could think of, ie system restore, redownloading IE 8, running antivirus and removing some of the trojans, and few other things, I failed, and so came to the conclusion that I had to just reformat the hard drive, wipe it clean, and then reinstall my operating system. After I did that, which was like 8 months ago, I haven't had one problem with connecting to any page. No problem at all. I hope this helps.

Sep 07, 2008 | Computers & Internet

2 Answers

Hacked files


it s not the virus it s the spy.. nothing is hacked dont worry...... download some good antispyware like microsoft antispyware ,spybot and then give for search it will remove that spy.....

Feb 06, 2008 | Computers & Internet

Not finding what you are looking for?
Microsoft Windows XP Home Edition Logo

Related Topics:

39 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Computers & Internet Experts

micky dee

Level 3 Expert

2644 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...