I had a Freecom 400gb Hard drive running but it was getting close to its capacity, to solve this problem I purchased another 400gb drive.
I installed the Freecom software for the second time (I had initially installed it when I purchsed my first external drive.)
My computer briefly recognised that I now had two external drives. However, whenever I now turn on the computer it recognises one of the drives (the first one I installed) but not the second.
Is there anything I should have done but didn't do?
I look forward to your replies
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Is this a SATA drive and what operating system is loaded on it? . you may have to insert the installation disk to reset the password. There is a Linux program on the internet to reset the password to default but there is no guarantee to this. This is for Windows XP 2. You can also get some one with a Linux box to view and backup your data on another hard drive but the PC will have to be compatible to accommodate the hard drive capacity. 3. Try not entering a password at all when in the password/ user screen "hit enter" .