Question about Freecom (24358) 160 GB Network Hard Drive

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Freecom 400gb Drive

I had a Freecom 400gb Hard drive running but it was getting close to its capacity, to solve this problem I purchased another 400gb drive. I installed the Freecom software for the second time (I had initially installed it when I purchsed my first external drive.) My computer briefly recognised that I now had two external drives. However, whenever I now turn on the computer it recognises one of the drives (the first one I installed) but not the second. Is there anything I should have done but didn't do? I look forward to your replies

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  • 113 Answers

Have you tried to connect those drive individually and checked if they get detected when stand-alone? If they get detected stand-alone, install the Freedom software happen. Cheers

Posted on May 24, 2007


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1 Answer

I am trying to transfer all my photos from my old freecom external HD to a new external HD, but the Freecom keeps switching itself off mid transfer, every few minutes. I'm worried I'm going to

sounds like a faulty drive, afraid without sending it off only way you will be able to get info off is by transfering it bit by bit,
best u use cut files at least u dont have to keep copying same files over and over that way

Jun 16, 2012 | Freecom Computers & Internet

1 Answer

I have an external freecom 400gb hard drive

The chances are that you would have burnt the Power IC's, so there might not be any damage to the Hard Disk itself. you culd try buying a cheap External Enclosure at the closest IT store or moun the Hard drive on to a desktop computer. you should be able to retrive the data.

Mar 25, 2010 | Computers & Internet

1 Answer

Freecom Hardrive "Malfunction"

Not necessarily your information (data) was lost. The freecom hard drive might have some problems installing itself or some connection issues. I would take it to a data recovery technician. Of course there is always a 50 50 chance that you lost it or not. Wish you the best, Good luck

Dec 31, 2009 | Computers & Internet

1 Answer

Freecom 400gb not being detected

you may need to format it via Computer Management->Disk Management if there is nothing in it.

Apr 17, 2009 | Freecom (24358) 160 GB Network Hard Drive

1 Answer

My 400gb freecom external hard drive wont detect on my laptop, I have tried it on another PC but nothing. The light comes on the hard drive but nothing else

if you try to go on-line and search for drivers and system software updates. if thisd doesnt solve the problem then try hardware such as cables

Feb 24, 2009 | Freecom (24358) 160 GB Network Hard Drive

1 Answer

Failure to Save Files on Backup

I would look through the support site and see if there are any updates>

Feb 06, 2009 | Freecom (24358) 160 GB Network Hard Drive

1 Answer

Freecom network drive corrupted

Sounds like it needs re-formating.

You might try>

Look through there to see if they have a utility that can sort the problem out....
Or a FAQ section where there might be a bit of help with the problem...

These drives need to be in open air or they can overheat and stop working.

Right click on the F:\ ,click format.

Look to see if the details of the drive are in the window.

Capacity ? 150gb ? or something close.
File system NFTS ?

If these details are there you can format the disk again.

Feb 02, 2009 | Freecom (24358) 160 GB Network Hard Drive

1 Answer

Freecom 400GB Hard drive not recognized.its a Freecom mobile drive xxs 400gb , my pc just cant recgnize the hard drive

I'll assume your using Windows.
I'll assume it's a USB drive.
I'll assume it is an external drive.
And I'll assume it's formatted as NTFS.

Try using the USB (or FireWire) port for anouther drive to see if that is the problem, if it is then reinstall the driver for the port, through the Computer Managment Concole (assuming yur using windows).

If you formatted the drive as FAT, re-format it as NTFS.

Jan 02, 2009 | Computers & Internet

1 Answer

I have a freecom 400gb external hard drive plugged in to my usb 2.0 port when i turn it on i get a message saying it will perform faster if its plugged into a usb 2.0 port any ideas

This means that although your hard drive is capable of handling usb 2.0 speeds, your PC has the older USB ports or if your PC has USB 2.0 ports, you don't have USB 2.0 drivers installed. You will most likely find USB 2.0 drivers from your motherboard manufacturers website.

Dec 05, 2008 | Computers & Internet

4 Answers

Freecom Hard drive

Backup file in windows is being compressed the bytes from the original file. YOu don't need to worry unless everything doing good.

Please rate me solved if you like my solution.

Best regards,


Oct 31, 2007 | Computers & Internet

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