Question about HP PSC 1510 All-In-One InkJet Printer

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Problems printing envelopes using Vista

I have a HP LaserJet 1020. I am using Vista. I am having problems w/ the manual feed. Particularly, when I print an envelope, a screen usually appears that says to insert the envelope and press continue. That screen no longer automatically appears. I get a message light flashing on the scroll bar at the bottom of the screen saying there is a problem with compatability. Sometimes this message appears and sometimes it does not. In any event, I cannot print envelopes. What can I do?

Thanks.

Jeanne

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Hi Jeanne
This seems to be a driver issue.
Don't know how familiar you are with your pc and printer, but there is some ways you can try.
First try, rightclick my computer and choose properties, then choose device manager. search up lj1020 printer in list and rightclick it. Choose update driver, let Vista search for it.

Second try, download Lj1020 driver from hp.com, save it on your desctop and zip up the file. Go to controlpanel, printers, rightclick Lj1020, choose properties, advance, click update driver and when wizard ask for driver, choose have disc and let the wizard search in the unzipped folder you have download from HP

Posted on Jan 05, 2009

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