Question about Inter-Tel Intertel 6123300 GLX Executive Phone

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Intertel GLX phone rings busy unless unplugged

I have an Intertel GLX phone system at work, and my station rings busy even when I put it on the cradle (rings busy through speaker). I can't call out or receive calls, and no buttons work. When I unplug the line, the other stations still show the phone is in use. The only button pressed before it started doing this was speed dial. All the other phones at the other stations work.

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  • amih May 11, 2010

    You hear a busy through your speaker at the station...or others get a busy when your station is not in use? When you are hearing this "busy" it a "regular" busy or a "fast" busy? Also, what lights on the station are lit up when this happens? What is your station number?



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You may want to reset phone system. Does this phone act this way at another station and does another phone act this way at your station. This would indicate if it is the phone or the port. Also, if a line cord (from phone to wall jack) has been changed and it was not a 4 conductor cord may cause this problem.

Posted on Jul 24, 2009

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You could have a bad phone try to swap it with a working one. If that does not work there could be a problem with the port in the system or cabling. Move to a new port or new cable

Posted on May 19, 2009


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