Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

1 Answer

About 5 years old... motor started a loud whine (with or without rotart brush bar engaged). doesn't appear to be any blockage that I could find.

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  • Master
  • 496 Answers

Sounds like the bearings in the motor need greased or they are worn out.

Posted on Nov 09, 2012

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Posted on Jan 02, 2017

  • 8404 Answers

SOURCE: Dyson DC 28 Brush Bar spins < 5 secs and then red light activates

Is the machine not turning on? There may be a push button circuit breaker on this machine but I doubt it. I have no personel experience with this specific device. Are you sure you have power going to the sweeper? All guards, filters and shields are in their proper place?

Let me know

a

Posted on Sep 23, 2009

  • 1 Answer

SOURCE: The brush bar on my Dyson DC17 stopped turning.

how do I get to the top belt spindle on a DC O7 animal (purple one) to be able to change the brush bar

Posted on Oct 04, 2009

Vac Belts
  • 701 Answers

SOURCE: My dyson DC17 makes a loud noise when i tip the

Loud noises are usually caused by worn belts, unbalanced roller brush or debris in the roller brush. Check these things. Here is a link to the belt you need:

Dyson DC17 Replacement Belt

Posted on Nov 28, 2009

  • 53 Answers

SOURCE: dyson dc17 animal stopped sucking. brush still

Make sure the flexible hose that connects the beater brush housing up to the connection up by the dust bin is still connected. It could also have a hole in it so check for that as well.

Posted on May 31, 2010

wentlanv
  • 710 Answers

SOURCE: dyson vac has started to

Does the whining noise come from the motor or the brush area?
If it's from the brush area, it's probably the belt. Check to be sure the belt is not worn. Sometimes belts will glass up and slip. Also, check to see if it is still completely on as it should be. You may need to replace the belt.

I woHope this helps, if it does, please place a vote for me. Thanks,

Handie Andie

Posted on Mar 28, 2011

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1 Answer

No power to cleaning head


It'll help if you clarify if this is no power at all - the motor makes no sound, motor is on but no suction, and/or suction but the brush isn't spinning. If the latter, then there are a couple of possibilities. The bar should stop spinning when full upright, where the system will route suction to the handle for accessories. Try reclining the handle. there is also a switch for the brush clutch to engage (see the manual
http://www.dyson.com/medialibrary/files/dyson/support/downloads/uk/floorcare/manuals/DC25_Manual.pdf ), including page 8. The brush will also stop if there is a blockage.The checklist for clearing obstructions and resetting the brush bar (!) are shown on page 5 - there's a switch on the back to press twice, probably re-engaging a breaker.

Good Luck!

Jul 19, 2014 | Dyson DC25 All Floors Bagless Upright...

1 Answer

Comcast dc50


Hi there, it's Jack at Dyson.
From what you've described in your question, it sounds very likely that you have a blockage somewhere between the cleaner head and the bin. Please follow the steps shown in the video above to locate any obstructions from the cleaner head, and to remove any threads or hair from around the brush bar.
Once you've done this, it's also a good idea to follow the steps shown in our online Support guide for help locating blockages in the internal hose:
http://www.dyson.co.uk/support/dc50/dc50-animal/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usualdc50/dc50-clearing-the-brush-bar-video/redirect-to-internal-hose/check-the-internal-hosedc50
If you would like any further advice from one of our experts after you've tried this, you can reach our freephone UK Helpline on 0800 298 0298. We're available from 7am-10pm, 7 days a week.
Best wishes,
Jack
Dyson Online Customer Support
http://www.dyson.com

May 02, 2013 | Dyson Vacuums

1 Answer

Bottom agitator brush bar doesn't rotate.


First, check to make sure the brush bar is on. The switch is right next to the machine's on-off button, and it is easy to accidentally turn it off when you turn the DC 25 on or off.

Next, check for and clear any obstructions in the brush bar housing.

Finally, check for belt wear and replace if necessary. There is a very video online showing the procedure.

Jul 21, 2012 | Dyson DC25 All Floors Bagless Upright...

1 Answer

How to fix beater bar on dc 14


Hi Brenda,

I'm sorry to hear you're having difficulties with your DC14. If the brushbar doesn't seem to be rotating, please check you have the brush control set to 'Carpets', rather than 'Hard Floors'. The brush control is on the left-hand side of the cleaner head when the machine is facing you - it may help to take a look at the user guide:

http://media.dyson.com/downloads/us/floorcare/manuals/dc14_opmanual_usa2007.pdf

Please note, the brushbar is designed not to rotate when the machine is standing in the upright position, so make sure you have it reclined into the vacuuming position before testing it.

If there is no suction from the hose, there may be a blockage in the wand, hose or U-bend - to locate and remove any blockages, please follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=626&product=DC14-ALLFLOORS_US

You may also need to wash the filter - in normal use, this needs to be done at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for it to dry completely before replacing it.

This should resolve your issues, but if you need any further assistance or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can help.

Best wishes,

Jack
Dyson Online Customer Support



Jan 17, 2012 | Dyson Vacuums

1 Answer

No suction from main brush bar


Hi there,

I'm sorry to hear you're having difficulties with your DC15. If the machine doesn't seem to be picking up as well as normal, this may be due to a blockage. The filter may also need a wash. The easiest way to check for any blockages is to follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=813&product=DC15-SY-STD

In normal use, the filter should be washed at least once every 3-6 months, as shown in the video embedded below. Use cold water without detergent, and allow at least 12 hours for the filter to dry completely before replacing it.

This should resolve the issue, but if you'd like any further assistance or advice, please get in touch with us directly by calling free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com


Jan 09, 2012 | Dyson DC15 All Floors - The Ball Bagless...

1 Answer

Hi, We have a 3 month old Dyson DC33. I have noticed a lack in suction on the baseless but when upright the wand suction seems to be fine. Base plate is correctly fitted, brush bar turns fine and there...


Dear Andy,

I'm sorry to hear you're concerned about your DC33. Please note that for high pick-up, the soleplate has to form a close seal with the floor surface, which is why you may not have detected much suction through the cleaner head when you laid the machine on it's side.

However, if the cleaner doesn't seem to be picking up as well as usual in normal use, you may need to give the filters a wash - this should be done at least once every 3 months. Use cold water without detergent, and allow up to 24 hours for the filters to dry completely before replacing them. The correct way to wash the filters is shown in the step-by-step guide linked below:

http://www.dyson.com/support/help.asp?article=1415&product=DC33-MULTIFLOOR

Hopefully this answers all of your queries, but if you feel you need further assistance, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you recommend the best course of action.

Kind regards,

Jack
Dyson Online Customer Support

Sep 01, 2011 | Vacuums

1 Answer

My vac has lost suction. When I vacuum it picks up very little, but when I remove the wand hose it has good suction. We have cleaned both filters, checked for blockage in all hoses & cleaned the...


Hi there,

Sorry to hear you're having a problem with your DC14. Since you say you've already washed the filters and checked for blockages, it's probably best if you get in touch with us so we can run through some simple troubleshooting steps over the phone, and arrange service if necessary.

You can call us free on 08002980298 (UK) or 1866MYDYSON (US). I'm sure we'll be able to help.

Kind regards,

Jack
Dyson Customer Service

Jul 10, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

2 Answers

Hello, I have a Hoover 3200 Turbo Power vaccum. while the motor appears to be working fine the vaccum no longer picks up the dirt. I turned the vaccum upside down and the belt appears to be broken. would a...


take the vacuum head off the end of the tube , turn the machine and place your hand over the end of the tube
if it sucks your hand onto the tube , the machine is working as a vacuum machine
then check fro a blockage in the elbow section near the head
if there is no vacuum , junk it and get a new one

Jun 30, 2017 | Hoover Vacuums

1 Answer

Very loud click/catching noise - Dyson DC07Allergy


Take the sole plate off the brush bar (with a coin or a screw driver)compartment and check for blockages near the brush bar and make sure the brush bar spins round freely.
Its sounds like the clutch is slipping (it does this to protect it self from burning out when something is stopping the brush bar from turning)
A quick test is when in upright position turn the brush bar knob to off
(usally in drive postion) then try the user position again - the brush bar should not be turning and they should be no noise

Aug 23, 2009 | Dyson DC07 Allergy Blue/Turquoise Bagless...

1 Answer

"brush bar spins erratically"


Belt needs to be replaced, it has stretched to the point that under load, it won't turn the brush roll like it should, so I would advise replacing the belt. And while you are doing that, check the brush roll and make sure the ends turn freely, if not, then replace it also. Then check the dirt inlet while you have the brush roll out.

Feb 29, 2008 | Dirt Devil Vision Turbo W/Bonus Upright...

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