Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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My icemaker isnt working but my water is funcitioning.

The chilled water runs fine from the dispenser, but no ice. This is a kitchen aid and inside the freezer door to the right where the on/off switch and there is a red lite flashing. Any advice as to the problem?My Icemaker is doing the same thing. Water is functioning. Icemaker isn't. Replaced the water filter. Red Light is flashing. But it continues to flash even when the flapper is held in. Any help is appreciated

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  • cherjoe Jan 09, 2009

    SO, there is speculation that there is air getting in from somewhere or a compressor problem but for the money I have been charged by this website a little more clarification as to how to actually FIX the problem rather than just speculation as to what it is would be appreciated.
    Also, I have noticed that this similar issue is reported by several other people using a little different wording yet, no solution seems to be available.

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6 Answers

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Just some clarification first... does the temperature of the freezer and refridgerator appear to be appropriate. does it cycle on and off or appear to be running all the time ?

Posted on Jan 10, 2009

  • Roberta Smith
    Roberta Smith Jan 10, 2009

    There is a possibility that the line going to the icemaker has become obstructed. I would suggest defrosting it. i'm not familiar with with the line is plastic or metal so please advise about that



    Robert

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Its something getting short in the icemaker unit needs to be checked.also defrost the unit for 24 hours and readjust the temprature settings and check out.

Posted on Jan 05, 2009

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We could ask if you have noticed any ice built up over or in the fill valve? This valve is located directly above or behind the icemaker and this is what directs the water into the icemaker mold. If this has ice on it this will cause the water to not be able to enter the icemaker and we would recommend that you melt or remove this ice.

Posted on Jan 05, 2009

  • Rob Houg
    Rob Houg Jan 05, 2009

    They are correct. The red light is normal operation

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The ice maker has a problem The ice maker is a separate appliance within the freezer section. Please see the How things Work section of our website to learn about the normal functioning of ice makers. Some common problems with ice makers are:

The ice maker has completely stopped producing ice 
The ice maker is producing ice poorly
The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve. 

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs

Posted on Jan 05, 2009

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It sounds like a compressor problem or quite possibble air is letting out from somewhere which is not letting it reach the freezing temprature.

Posted on Jan 05, 2009

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The optics are faulty. You need the new optics emitter and receiver board.

Posted on Jan 05, 2009

  • blueextc3221
    blueextc3221 Jan 05, 2009

    The blinking red light that you reported is normal. Your refrigerator uses an infrared beam of light to detect the level of the ice in your ice bin. Because this beam is not visible to the naked eye, a red LED light will blink every time the refrigerator checks the ice level. This may happen when the door is opened, but it is merely an indicator that it is functioning properly.

    There are a few things you can check, such as the temperature. The ideal temperature for ice production is zero degrees Fahrenheit. Wrap a thermometer in a bag of frozen vegetables, and leave it there for at least 24 hours. If you do need to make an adjustment, be sure to allow another 24 hours before checking the temperature again (since it takes this long for the new temperature to stabilize).

    Other (quicker) things you can check include the on/off switch on the icemaker itself (or, in some models, a lever arm that turns the machine off when it is in the up position). Also, check the water inlet line to the icemaker, and check it to see if it is frozen. If it is frozen, you can thaw it out using a turkey baster filled with warm water.

    If none of these suggestions help, you may need to have it repaired. Please be sure to have the complete model and serial numbers of the refrigerator handy when you call.

  • blueextc3221
    blueextc3221 Jan 05, 2009

    Here is a helpful post from another site you may be interested in...

    Thanks for this awesome site! This forum helped me fix the ice maker on my Kitcheaid Superba side-by-side refrigerator (model KSRG25FKSS). It's just a year old and I couldn't figure out why the ice maker stopped working.

    I had just replaced the water filter and nothing was amiss until I noticed water in the grout of the tile coming from under the fridge. I pulled the fridge from the wall and found that water had leaked all under the fridge. Not a lot, but enough for concern. No damage to the water line or connections and I was stumped because after changing the filter, the water dispenser on the door worked fine. I decided to keep an eye on the leaky water and found that it was wet only occaisionally. Turns out that when the ice maker was periodically attempting to draw water, the ice blockage in the feeder tube was forcing it back down into the filter and causing it to leak all over the floor.

    Solution: Took the advice of the others on this page and thawed it with a hair dryer. I could feel the ice in the tube and kept trying to work it back and forth until I felt the ice actually crack and break up. To my amazement, it slid right out. Within minutes, the ice maker drew water and the leak did not return!

    The hair dryer fix only took 5 minutes and it saved me a $55 service call (Sears) plus labor, not to mention the time it would require me to miss work and wait for the tech to show up between 8am and the time of my death.

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Where do I find the ice maker inlet water valve or solenoid? The valve on the back of my fridge has only one hose going to both the water dispenser and ice maker and the water dispenser works fine.


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Does water dispense through the dispenser ok in the door dispenser??

If yes wate r dispenses through the door ok the problem is going to be with the icemaker itself and its not sending power to the water valve when its supposed to fill so it could make the ice

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