Acer Aspire 5253-bz692 Logo
Posted on Nov 08, 2012
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My acer aspire wont connect to my centurylink wifi

I recently got CenturyLink router and my laptop connected at first but then it got harder and harder to connect. it continually says that it couldn't connect to the internet. All my other home computers can connect.

2 Answers

Captain Ashish

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  • Master 126 Answers
  • Posted on Mar 18, 2016
Captain Ashish
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Hi,
You should go to the device manager and then select wifi and right click on it and select Reinstall Driver and if driver is not installed then you can locate the driver location or it will search automatically on internet.
After driver re-installation just click on finish.
Then try connecting to wifi.

The other reason may be the mac address of laptop might be blocked. You should check for this too. You have to go to setting of wifi for this and then wireless and then block list of devices.
If you find there the mac address of your laptop then you have to delete it.
Then you laptop will be connected.

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  • Acer Master 32,281 Answers
  • Posted on Nov 09, 2012
Anonymous
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Try re-installing the wireless card driver and the configure the wireless card to the wireless router's wireless settings. You can also have a look at the wireless card settings in the computers that is connecting to the wireless router/Internet and then apply these settings to the wireless card in the Acer.

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5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Mar 21, 2008

SOURCE: Acer Aspire 5315 with Windows Vista Home Basic will not connect wirelessly to our router but will connect to others.

hi i have just bought a Acer Aspire 5315 on vista i wanted to put it back to factory reset but it seems that they have taken out the back up to do this can i get a disc from any were or any help i would be most greatful thanks dee

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Anonymous

  • 1 Answer
  • Posted on Jun 28, 2009

SOURCE: Acer eNet Management Internet Disconnected

ive had this problem too but i found a way to fix it, it seems that if u go into the ePowermanagement and if u search well enough the program can disable both LAN and WLAN to save some battery. You need to un-mark those options and all will the solved (atleast in my case)

ajx13

Arjun Aukta

  • 110 Answers
  • Posted on Jul 28, 2009

SOURCE: Cant connect to the internet.

Click on Start and type CMD. Open CMD and type ipconfig. Check out the IP address V4 for the Local area ethernet adapter or wireless area adpater depending on wireless or wired connection. Any ip address other than of the class 169.254.x.x shoud be considered good. If you have an IP address is any other number other than the above you have a good IP address. to test the internet connectivity type PING www.google.com. If the results are Packets sent 4 Recieved 4 Lost 0 then the issue could be due to Internet Explorer bing corrupt or a firewall blocking the internet access. Power off the computer. Power on the system and as soon as you see the Dell logo please tap the F8 button 3 - 4 times. You'll get to teh Advanced Windows boot option screen. Select safe mode with networking and see if the internet works in the safe mode. If yes then it could be the firewall. Uninstall you antivirus and check.

Anonymous

  • 30 Answers
  • Posted on Mar 25, 2010

SOURCE: I can't connect to the internet on my ACER Aspire

Most Acers use an IPN2220 Wireless card. If yours does and your router is using WPA or WPA2 (TKIP or AES) security then you'll need to update the driver by searching for it manually using the Custom button (Hardware) in Windows update (instead of Express). This driver is not part of XP service pack 2 or 3. In my experience if you don't update to the newest common form of home wireless security (WPA2 AES) then the older formats seem to become unreliable

Anonymous

  • 30 Answers
  • Posted on Mar 25, 2010

SOURCE: Acer Aspire One will not connect to wireless router

Most Acers use an IPN2220 Wireless card. If yours does, you use XP, and your router is using WPA or WPA2 (TKIP or AES) security then you'll need to update the driver by searching for it manually using the Custom button (Hardware) in Windows update (instead of Express). This driver is not part of XP service pack 2 or 3. In my experience if you don't update to the newest common form of home wireless security (WPA2 AES) then the older formats seem to become unreliable in the way you discribe

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Make sure your passkey is correct. Your work router may be restricted also or may not support your device.
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Contact CenturyLink customer service. They're pretty good at tech support.
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There are two ways to connect using wifi. One way is to let the sofware that came with the adapter (in your case Centurylink) or you can let windows manage the wireless (Called Windows Zero Config). Open your Century Link software and look around through it at all the tabs and if you see something like Let this too manage the wireless connection, uncheck it. If you see something like Let Windows Zero Config manage the wireless connection check it.

Windows will allow for a long password.
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Do the other machines on the network connect to the internet?
If so, you know its a problem with your wifi settings. Try opening a command window: start>all programs>accessories>command prompt. In this window type: ipconfig /release and press return. Then type: ipconfig /renew and return. This will assign a new ip address to your machine. If it is a problem with the network you will need to reset the modem/router and reconfigure it with your ISP details.
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You need to verify your connection type w/ Centurylink- they may run on DHCP which is a different connection protocol than PPPoE. If you have a static IP address, fair warning: the Verizon Actiontec is historically tetchy on static and NOT to be used as a primary modem/router- it will lose settings.

I’m happy to help further over the phone at https://www.6ya.com/expert/susan_42b401e0b1603d8a

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your router is not configured.... the connected light should glow... or the telephone symbol and globe symbol should glow...
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I received a 660R modem from CenturyLink. It works fine when connected to a single computer but when I connect my Belkin Pre-N v1000 wireless router, I no longer have an internet connection. CenturyLink...

Please see the attached manual for the centurylink router and modem. There is a section discussing RIP direction. Normally it is set to none because it assumes the centurylink unit is your router. Change that setting to both and then reconnect your router and see what happens.

The link for the manual is:

ftp://ftp.zyxel.com/P-660R-61/user_guide/P-660R-61_3-40.pdf

If this works, please indicate so with your response. If not, then provide more information about what you have tried and how you are trying to set everything up.

Good Luck.
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