Question about Sony Grand WEGA KDF-50WE655 50" Rear Projection HDTV

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Blue and black vertical lines over the picture

Blue and black vertical lines running through the picture. This problem with the picture is on all video inputs... What do you think the problem is???

The TV is a Sony Grand Wega KDF-55WF655

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  • wgmurray Jan 08, 2009

    I contacted Sony on the 5th - I asked about the extended warranty on the optical block and I was told it expired 12/31/08 (5 days after my problem). I called a few repair shops to get a quote on the replacing of the optical block - 900.00 to 1400.00. My TV is only a little over three years... I can't believe the cost to repair considering I can buy a new TV for 1500 - 2000... I own multiple SONY TV's and have never had them in the repair shop...I thought SONY made a good product - What type of big screen should I look at buying to replace the old one???

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Hello,

This problem is most likely related to the Optical BLock of the TV. There is a board, called the C board, that does all of the thinking for the optics of the television, and there are tests that can be run to confirm this.

Try pressing the MENU button (or WEGA GATE, HOME) on the remote control. If the menu that pops up has the same lines running through it, then it is definitely the Optical Block. If not, that doesn't rule it out completely. You can try Sony customer support, and they should be able to run you through some tests to confirm the exact cause of the problem.

Hope this helps you...

Posted on Jan 05, 2009

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