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TomTom ONE V1 (4N00.001) wont boot

Hi, hope you can help,
My TT ONE V1 wont boot correctly. When I press the on pushbutton it displays the logo screen, then the white screen with the TT on it. Then the loading bar gets to about 80% then the animation of athe SD card coming out of the TT with a red X over it.
Its not the SD card - I've tried 4, all 2GB or under.
If I have Navcore 7 or 8 on it I can see the display in HOME but not on the TT unit itself.
I have tried resetting - and I've now put the latest firmware onto it.
Very occasionally it does load fully - then it displays the splash.bmp file and then hangs with that displayed.
Tried the clearflash routine.
Tried clean card and installing from HOME
Tried other peoples TT dumps.
Tried disconnecting battery.
Think thats it - any ideas?
Thanks in advance

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5 Suggested Answers

  • 68 Answers

SOURCE: The antitheft.bmp on my TomTom One does not

Make sure the picture is *exactly* the right size. For a wide-screen TomTom, that's 480x272 pixels.

Posted on Jan 15, 2010

  • 1 Answer

SOURCE: TomTom One 2nd edition - Please help!

I had exact same issue today! I had to put the SD card into a card reader and in another USB port on my PC and then I formatted the SD card and then copied a previous TomTom backup onto the card. Worked fine after that. For some reason when it was in the TomTom it kept reporting there was only a few mb left when there was at least 100mb left.
The catch is to backup!

Posted on Nov 09, 2007

  • 3 Answers

SOURCE: TomTom go 700 flashing cross at start up

U need just one original file from zour tomtom and that is ttgo.bif so keep that file safe and copy everything from working unit (even better with patched system) to your unit, !!!!! dont use TomTom Home !!!! just through drive (if its not there cant help), just possible that u need now maps activated for your unit, u can find info how to this anywhere,

Posted on Feb 05, 2009

SOURCE: tomtom one (4N00.012) will not load up.

Your particular unit runs it's software from SD-Card. you need to check if the card is not damaged: while unpowered push the SD card to come out insert it in a card reader on your computer and see if it reads it ok, if it ask's you to format it it means it's damaged and should be replaced ( the sd card of your tomtom should be replaced with another SD card which you should buy from tomtom for your particular device not a generic one). if it reads just fine reinsert it and start the device again..And about the reset the correct procedure is: Press and hold the On/Off button until your device restarts. This can take more than fifteen seconds.904537f.gif
You should also install Tomtom Home on your computer, connect the device and update it if al the above failed (with a verified and working SD card inserted) - link for Tomtom Home: Windows, Mac

Posted on May 30, 2010

christykraj
  • 107 Answers

SOURCE: hi, I have tom tom

Please follow the steps below to solve the issue. This is caused by an update. If you are not sure, how to do this, call TomTom help line for assistance.

STEP 1 - Find the mapsettings.cfg

- Connect your device to the computer and switch it on
- On your PC, click on My Computer to access your TomTom drive. On a Mac you can double click on it on your desktop
- Inside the TomTom drive, you will see a list of folders (on Windows these are yellow, on a Mac they are blue) as well as some loose files
- Please find the folder that is named as the map on your device i.e. United_Kingdom_and_Republic_of_Ireland_or_Western_Europe etc
- Double click on this folder to access it and please find the file called mapsettings.cfg
- Please delete this file

STEP 2 - Creating a manual backup of your map

- Inside the TomTom drive, you will see a list of folders (on Windows these are yellow, on a Mac they are blue) as well as some loose files
- Please find the folder that is named as the map on your device i.e. United_Kingdom_and_Republic_of_Ireland_or_Western_Europe etc
- Right click on this folder and copy it
- Go to the desktop of your computer and paste the map folder

IMPORTANT: We advise you to follow the next steps ONLY if you have made a successful backup of your map.

STEP 3 - Format your TomTom device

IMPORTANT: ONLY continue if you were successful in making the back up of your device

For PC users:
- Open My Computer. Right click on the TomTom device drive and click 'Format'. Make sure Quick Format is not selected.

For Mac users:
- From the Finder menu, click 'Go' > 'Utilities', then double click 'Disk Utility'. In the 'Disk Utility', select the volume below the TomTom disk. Make sure the 'Format' is set to 'MS-DOS (FAT)' and click 'Erase'.

STEP 4 - Remove old files from your computer

- Open TomTom HOME
- Click on 'Manage my device'
- Click on the 'Items on computer' tab
- Tick the options for 'Applications' and 'Voices'
- Click on 'Remove items from computer'

STEP 5 - Install the software on your device

- Click on 'Update my device'
- Tick the options for 'Application' and at least one voice (eg, Jane)
- Please do NOT select your map at this stage.
- Click on 'Update and Install'
- Click 'Done'
Your navigation device starts and then connects to the computer again. HOME may offer more than one application update. Please repeat this step until no further application updates are offered.

STEP 6 - Restore the map

- Find the map you copied to your desktop and copy it again
- On your computer go to 'Start' -> 'My Computer' and open the TomTom drive
- Right click anywhere and select 'Paste'

STEP 7 - Check the Device

- Eject the drive (on Windows, go back to My Computer and right click on it and select Eject; on a Mac, drag the drive into the trash)
- Please disconnect your device and let it load up as normal
- You should now be able to set up the device as normal

Good Luck!

Posted on Jun 14, 2011

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