Question about SanMax 2.5'' EXTERNAL ENCLOSURE KIT (HD227U2) Drive Case

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USB Connection Issues

I have a SanMax HD-338-CB USB/Firewire External HD with a 160MB drive. Sometimes I have to reboot Windows XP pro 2 or 3 time before I see the drive using a USB 2.0 connection. I do not have this issue using the firewire connections. I don?t know if I have a problem with the SanMax or if it?s operator problems. Also, how large of a HD can be used and are firmware updates available. Thanks, Cat

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  • Anonymous May 25, 2008

    I have what I think is the same drive, although it says Mobile Disk on the outside and the model number is HD-338-Comp. It is a combo Firewire and USB and it worked fine last time I used it on my old computer, but now my new computer will not recognize it. It is supposed to be plug and play for Windows XP. I have the latest Service Pack (3). I tried switching it but to no avail.

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Windows XP (no service pack) can only use 137 GB MAXIMUM. If you have a drive connected to the pC with XP, you will not have any problem if the data stored is less than 137 GB. If you exceed this limit, the entire harddisk will be wiped-out because the system will overwite the file allocation table. This limitation was solved by Service Pack 1 for XP and Service pack 2 for windows2000

Posted on May 24, 2007

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Cat this is your earlier problem reworded - I can see now that this is a dual device. If you can use it that way in Firewire mode leave it at that. However - is it possible that this is a 'switchable mode device and you have not discovered the secret of how to. If there is anything like a manual with this check it thoroughly or get into the makers tech support team

Posted on May 24, 2007

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Posted on Jan 02, 2017

SOURCE: USB Connection Problems

Jackboy, that wasn't a very good answer and it is apparent you are unfamiliar with the SanMax HD-338 External Hard Drive Case which has BOTH USB and Firewire connectors.

I don't have the answer to Redfire's question, but at least we need to understand her situation. She's not getting USB and Firewire confused. She's simply saying that when connected as USB Windows XP has trouble "seeing" the drive and when using her firewire connection off of the external case, she doesn't have this problem and is wondering why.

Jim B.

Posted on Nov 12, 2007

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You say have a SanMax HD-338-CB USB/Firewire External HD with a 160MB drive. You then say sometimes I have to reboot Windows XP pro 2 or 3 time before I see the drive using a USB 2.0 connection. Fire wire is a different system with a different connector style- so it should not be in a USB port or a USB connector should not be in a Firewire device. Get you device and connections sorted The desktop display simply puts up a device it will not differentiate which USB or Firewire

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