Question about Sony VIAO P4 PCV-RS712 3.0GHz 512MB 200GB DVD RW DVD BRAND PC Desktop

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HP external 1040 dvd writer

Have just bought anHPdvd1040 external writer bundled with Nero 7.when i boot computer up error says INcd cannot start because of another UDF programme.Not sure which programme will be cause of trouble.have uninstalled Roxio in case it was that.Computer is an older Sony Viao desktop which came bundled with sonic stage .could this be the cause and how do i get rid of it?

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The Nero software came with InCD, which is a program that allows you to drag files directly onto the CD without having to run CD burning software. It's a novel idea, but I don't think it works all that well. If you're not planning to use it, then uninstall it. If you can't find it in the "Add/Remove programs" list, then you may have to uninstall the Nero software and then reinstall it but unselect to have the InCD software installed.

Posted on Jan 05, 2009

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I am starting to see we are sorry,but an internal error occured please reinstall the product to fix the problem. error-code:1/-3/10900 see doc#5305 And again the INCD helper service is not correctly...


That INCD service or component is a part of Nero. It gets installed with Nero. This was a common problem of Nero 7. What you can do is uninstall and re install the product. You have to use an uninstaller program available (such as your uninstaller) to remove the registry keys as well. Its clearly indicating that the programs is not successfully installed. Note: If you try to install Nero 9 in a Windows XP SP2 environment or in a Windows 7 environment you might receive the same error. Those are compatibility issues. You have to use SP3 in XP and you have to purchase Nero 10 for Windows 7. Incd is not necessary to function Nero. Try to install without Incd. You can do that while installing. Choose the Customized Installation. If you are using Nero 7, I recommend to use Nero 6 or 8 and upwards.
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