Question about HP Photosmart M425 Digital Camera

1 Answer

Lens error m425-12

Lens won't move

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  • Anonymous Jan 22, 2009

    The lens is out fully and will not go back in!!! Says lens error on screen

  • Anonymous Feb 08, 2009

    lens won't detract when powered off

  • kotalee Feb 26, 2009

    as soon as i switch it to picture mode the lens comes out and goes back in and says lense error

  • frostll May 03, 2009

    as soon as I turn on the camera it says lens error M425-12 and then turn off.

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1 Answer

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This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Feb 22, 2010

5 Suggested Answers

  • 5 Answers

SOURCE: Lens error M425-12 (7f80) appears/ camera shuts down

if the blue light flashes 4 times Main power led to on/off switch is crushed and not enough power gets through.
you have disassemble the camera.
I would think first before tring this.
Remove 3 screws on bottom, 1 in battery compartment, and 1 at very top of usb flap (look good).
Now slide the side piece starting at the usb flap then apply pressure to top and away from unit.
now look for 1 silver and three black screws (facing back and front, look good).
See the big red wire leading to main on off switch if it crushed thats the problem.
I replaced it with a longer piece of wire.
Remember to replace battery door first if it fell off during process.
*TEST NOTE: You can place batteries in and place a penny across the bottom to test before you put it back together.

Posted on Jan 19, 2008

  • 2 Answers

SOURCE: Lens Error M425-12 (7F80) on HP M425

Try taking the SD card out and restart the camera. Also, make sure the batteries are fully charged. There is also a firmware upgrade indicating a problem with the lens getting stuck.

Posted on May 15, 2008

SOURCE: Lens error M425-12 (7f80) appears/ camera shuts down

yea.. i also got sand in my camera and i have thje same problem... there is no help anywhere on the internet for us :(

Posted on Jul 20, 2008

  • 1 Answer

SOURCE: Lens Error M425-12 hp

i found the solution of this error real if any one wanted to know it please call me at 0125155342 or contacted on my e-mail
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Posted on Aug 22, 2008

  • 96738 Answers

SOURCE: Lens Error M425-12 (7F80) on HP M425

This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Feb 22, 2010

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Hi,

This error indicate that focusing ring got stuck or jammed due sand, dust or may be due to external shock caused by dropping the device.
  • Try compressed air. With a fine tip blow off gun around lens barrel. It should remove all dust and sand. Turn the camera on this will solve the problem.
  • You can gently bump the camera to try to free the focusing ring.
  • You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.

If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move once or twice then it will stuck again.

Else your camera need to be disassembled to get at the focusing ring at Service Center.

Thanks and have a nice day

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WHEN I OPEN MY CAMERA THERE IS A WORD E18.


Hi,

Canon E18 error shows when the lens gets stuck while trying to extend.
  • This error indicate that focusing ring got stuck or jammed due sand, dust, may be due to external shock caused by dropping the device. try compressed air. With a fine tip blow off gun around lens barrel. It should remove all dust and sand. Turn the camera on this will solve the problem.
  • You can gently bump the camera to try to free the focusing ring.
  • You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.
If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move once or twice then it will stuck again.

Else your camera need to be disassembled to get at the focusing ring at Service Center.

Thanks and have a nice day

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We dropped our camera today, and it was only fron about like.. 2 feet, aand now the lens thingy won't go back in and it says "lens error." I think I can see the problem with it, but we dont...


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