Question about Visioneer OneTouch 8650 Flatbed Scanner

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Power won't turn on at all.

I flip on and off the switch and nothing happens with the scanner.

I replug in the power cord and nothing happens.

Scanner has been owned 6 years.

Can it be fixed or should I ditch it.

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I got a new scanner visioneer on touch 8650 and I am unable to install it on my computer. please some one help

Posted on Jan 13, 2013

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Would suggest to start testing at the power adapter if the power adapter is not working properly you will need to replace it with a matching power output adapter or exact same model if you can find.


if the power adapter is not the problem, its probably not worth the repair, up to you, I haven't looked into your scanner to see if its valuable or not.

Well a new scanner / all in one printer with a scanner goes around 50usd.

Posted on Jan 07, 2009

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Posted on Jan 02, 2017

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1 Answer

Printer will not scan


he HP All-in-One product displays one of the following error messages on the control panel when scanning or copying:
  • Scanner failure, power off and on
  • Scanner System Failure
  • Scanner failed, cannot make copies or fax
  • Scanner failure. Unable to scan, copy, or send a fax
  • Scanner failure, cycle power
Additionally, the scanner bulb might not turn on during scanning.ry the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting.Solution one: Check the scanner lightFollow these steps to check the scanner light by making a color copy of any document.
  1. Load plain white, unused, letter size paper in the paper tray.
  2. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
  3. Make a color copy.
  4. When the product starts to scan the document to copy, slightly lift the scanner lid to see if the scanner light turns on. It is not necessary to lift the lid completely CAUTION:Do not look directly at the scanner light.The scanner light should be visible under the scanner glass to the right or left.Figure 1: Scanner light visible underneath the glass
    1 - Area where scanner light is visible2 - Scanner glass
    • If the scanner light does not turn on when the scanner mechanism moves across the scanner bed, continue to the solution to reset the product.
    • If the scanner light turns on , continue with the next solution.
    Solution two: Check the power connectionFollow these steps to troubleshoot the power connection.
    1. Press the Power button (c01602202.gif ) to turn off the product.
    2. Unplug the product power cord from any surge protector, extension cord, or power strip, and then connect the power cord directly to a wall outlet.
    3. Press the Power button (c01602202.gif ) to turn on the product.
    4. Load plain white, unused, letter size paper in the paper tray.
    5. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
    6. Try again to make a color copy.
      • If these steps resolved the issue , you do not need to continue troubleshooting.note.pngNOTE:If the product works properly when plugged directly into a wall outlet rather than a power strip or surge suppressor, the power strip or surge suppressor might not allow enough voltage for the product to work properly.
      • If the issue persists , continue with these steps.
    7. Press the Power button (c01602202.gif ) to turn off the product, disconnect the power cord from the wall outlet, and then reconnect the power cord to a different wall outlet.
    8. Press the Power button (c01602202.gif ) to turn on the product.
    9. Try again to make a color copy.
    • If these steps resolved the issue , you do not need to continue troubleshooting.
    • If the issue persists , continue to the next solution.
    Solution three: Reset the productFollow these steps to reset the product.
    1. Press the Power button (c01602202.gif ) to turn off the product.note.pngNOTE:The product might not turn off after pressing the Power button. Continue to the next step regardless.
    2. Disconnect the power cord from the rear of the product.
    3. Unplug the power cord from the electrical outlet.
    4. Wait 30 seconds.
    5. Replug the power cord into the electrical outlet.
    6. Reconnect the power cord to the rear of the product.
    7. Press the Power button (c01602202.gif ) to turn on the product.
    8. Load plain white, unused, letter size paper in the paper tray.
    9. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
    10. Try again to make a color copy.

Dec 11, 2011 | HEWLETT-PACKARD Officejet 4500 All-in-One...

1 Answer

My hp scanjet 7800 does not turn on, the adapter has the green led light showing that it is getting power


First get a multimeter and check if the power is going through the adapter to the end of the cord. The AC/DC transformer should output 32V DC at the end going into the scanner. If it has power, then the scanner power switch or the unit itself has failed. If there is no power passing through the cord, then try a new adapter. (You can find some by Googling - I saw some from various vendors.) If it is the scanner itself that has failed, check if it is under warranty.

If it is under warranty, contact HP for service. They may have the power cords as well but I didn't check that far. Otherwise decide if it is worth the service charges.

I hope this helps.

Cindy Wells
(at least I do not think this scanner has a hard power switch on the side of the unit.)

Oct 04, 2011 | HP Scanjet 7800 Pass-Through Scanner

2 Answers

I cannot turn it on...when I use the same cord on other printer/scanner, the cord is still okay..so this means that the problem is on the printer/scanner....kindly advise what to do....


Since the power cord works on a different scanner, this means the power supply unit inside the printer has failed. In most cases, this costs more to fix/repair than a new printer.

Feb 28, 2011 | Office Equipment & Supplies

1 Answer

Cannon Pixma MP600 printer copier scanner is showing " error 5010" in the menus screen and nothing else functions


Power off the printer

Unplug the printer's power cord, wait 5 seconds then replug the power cord in.

Hold the Power button for 6 Beeps

Release the Power Button

This will reset the printer and should resolve incorrect cartridge detection problems

Nov 12, 2010 | Canon Office Equipment & Supplies

1 Answer

Scanner 2 error won't allow machine to operate even after turning on/ off numerous times


turned off machine. Unplugged computer connection,disconnected power cord from source. replugged computer line, installed power cord, turned machine back on. worked..... turning on/off at switch did not work.

Sep 30, 2009 | HP Office Equipment & Supplies

1 Answer

Workcentre M20i Scanner Locked, I tried flipping the switch still doesn't work.


I am not sure which switch you are talking about.
The machine has a power switch, and a scanner lock switch.
The scanner lock switch is located in the area where you take the copies out of the exit area, it is just above the knuckles of your hand. If you lean over look under the bottom of that scanner, there is a green sliding selector switch with a picture of a pad lock. Power off the machine, then move it to the unlock side. Then turn on the machine, see how it works ok.
Good luck.

Sep 26, 2009 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Scanner won't turn on


Hi,
Try to test the power cord of the scanner (cable from scanner to outlet) using multitester if there is an electricity or if you have extra power cord test it. Maybe that's the defect. If that's not the problem it is now the scanner itself, have it for the repair man or technician.
Thanks

Nov 19, 2008 | Epson Expression 10000XL Flatbed Scanner

1 Answer

Canon 8400f will not power up


I know this sounds stupid, but did you make sure to switch the power switch to the ON position? When the power is connected, and then you flip the power switch on, the light inside the scanner will illuminate, possibly briefly but noticeable. If that doesn't happen, then you're not getting power. Try different outlets. Re-secure power cord connection. If still no power, then I suggest to contact Canon (techsupport) for another power cable.

Jul 11, 2008 | Canon CanoScan 8400F Film Scanner

1 Answer

HP 5470c scanner


First of all, use a lamp, fan or something to check your electrical outlets. Make sure they are not on a switched circuit, or a power strip that may be turned off. Try unplugging the cord from the scanner and re-inserting it. I don't know if there is a fuse inside the 5470, but I would bet on it. If all else fails and you feel competent to try it, see if you can disassemble the bottom and look for the fuse. Usually sudden problems like this are really something simple (or catastrophic!! :-) Good luck, John

May 09, 2008 | HP Scanjet 5470c Flatbed Scanner

4 Answers

Lexmark X83 "Unlock Scanner" error


I had the same problem and the solution is this: There is a red lever switch by the power chord on the scanner/printer. Above this red lever switch is the drawing of a lock in the "locked" position and at the bottom this red lever switch is the drawing of a lock in the "opened (unlock)" position. The lever on the red switch should point to the "opened" lock symbol (unlock). It the switch lever is pointing to the "locked" position of the lock symbol, flip it to the "opened" position and recycle power on the scanner by removing the power chord for a 30 seconds. If the lever is pointing to the "unlock" lock symbol, flip it to the "locked" position and then back to the "unlocked" position and recycle power. Good luck!

Oct 13, 2007 | Lexmark X83 All-In-One InkJet Printer

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