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Didn't authorize charge

I am being charged for Smilebox $39.99 Us Visa 425-881-881-9475 WA 2012-11-08-25.19 I did not order this and want it removed immediately. Sincerely Jane Schierup Lettersbyfcj@gmail.com

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Posted on Jan 02, 2017

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SOURCE: i am being charged $39.95 for smilebox, i have no idea what it is, how do i cancel?

You will need to contact Smilebox directly. There is a bit of information availble on their website about canceling. It sounds like you may have been enrolled in their Club Smilebox Subscription plan.
http://support.smilebox.com/ics/support/KBAnswer.asp?questionID=12

Posted on Jun 25, 2012

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1 Answer

I had a $19.99 charge on my Visa. I do not know what this charge is. Please let me know


Sorry but you'll have to figure this yourself
Fixya has no control over your Visa card
Good Luck
How did you know you had this charge? Why don't you request info regarding the charge, when, where,etc and if it's not something you authorized ,just dispute the charge

Oct 28, 2017 | Computers & Internet

1 Answer

I want to make a reverse payment on my debit card


One of the benefits of making purchases with a Visa card, is that you can reverse a charge if the product you ordered never arrived if it arrives damaged or if a false charge is made.

If a merchant will not reverse your charge, Visa will handle it for you, and thoroughly investigate your official dispute.

1
Return to the merchant and ask to reverse the charge to your Visa.
If the merchant won't work with you to reverse the charge, move on to Step 2.

2

Contact Visa. You will need to provide the customer service representative with the date, amount of the charge, the name of the merchant, and a reason why you want to dispute the charge.

Visa will then contact the bank of the merchant, and ask for a charge back.
3

Write a letter to Visa explaining the situation with the above information, if Visa requires you to do so. This happens in some cases.

Visa may also require your signature to pursue the charge back, especially if the merchant has breached the law in any way.
4
Contact the authorities and report the charge if the merchant charged your Visa card illegally. Visa will require you to do this, if you have not already.

Dec 31, 2013 | Computers & Internet

1 Answer

I am being charged $39.95 for smilebox, i have no idea what it is, how do i cancel?


You will need to contact Smilebox directly. There is a bit of information availble on their website about canceling. It sounds like you may have been enrolled in their Club Smilebox Subscription plan.
http://support.smilebox.com/ics/support/KBAnswer.asp?questionID=12

Jun 25, 2012 | smilebox.com

1 Answer

Should not have been charged


You'll have to report the charge to your card issuer and request for a charge-back.

Oct 07, 2009 | Norton Internet Security 2005...

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