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We own an Emerson facsimile machine with integrated telephone. The model is FAX9150 and we bought well over 18 years ago. It runs excellent and except maintenance, we had had no troubles all this time... until three weeks ago. There was an uncomon hail storm in the city that collpased rooftops. Ours was no exception and our fax got drowned with the rain. The good news is that the phone works; the bad news is that the fax doesn't. The technician that saw it says that the motherboard is damaged... or, something to do with the power that heats the neon light that burns the paper... We are at loss here. Are there spare parts for it? Do you have ideas of adaptions in case there aren't any? Please answer us as soon as possible. Thank you very much!! Julia

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My boss was upset to find out that in order for you to tell us where we could buy spare parts for our machine or even to know the nearest repair center, we had to pay.

He has decided to trash our fax machine and buy another... cheaper and from other trade mark.

Sorry.

Posted on Jan 06, 2009

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