Installed new ink and now won't print anything, not even a test page. says error. deskjet 4400 series
Each ink cartridge has a metal, thin Copper 'plate'.
In this 'plate' there is a series of VERY small holes. The holes are so small it's hard to discern their existence, with just the ***** eye.
The area on the printer's body, that the copper plate matches up to, also has matching holes.
After a given time the ink dries up in these tiny holes.
The dried ink needs to be removed.
Printer UNPLUGGED from power, printer case open.
I would suggest wearing dish washing gloves, and remove all ink cartridges.
Small bowl half full of distilled water as hot as you can stand it, dip a clean, lint-free cloth in it. (Distilled, because non-distilled water can leave hard water spots)
Squeeze all excess water out until the cloth is damp. (D-A-M-P) Wipe the area on the body of the printer.
I would suggest wiping in one direction only. Wipe, then go to a fresh, clean part of the cloth, wipe again.
Keep wiping until the cloth picks up No ink.
You may want to follow suit on the ink cartridge/s now, as they may have picked up dried ink.
Suggest use a can of compressed air for computers, and make SURE all areas are D-R-Y.
Allow the printer to set open to dry afterwards. May only take 30 minutes, or less.
Ensuring all surfaces are dry from the water, reinstall the ink cartridges.
Close the printer's case. Plug back into power, WAIT 1 minute, then turn on.
Dec 10, 2011 |
HP Office Equipment & Supplies