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As a test try shredding into a small box or even the cabinet itself with the bag holder and bag removed. Just to see if these are causing the problem.
The bag Full switch is activated by an arm which is pushed up by the pressure of the shredded paper in the bag as it fills.
When a sheet of paper is shredded, after the trail end of the paper goes past the "eyes" the machine should still continue to run on for a few seconds to drive the shredded paper out.