Question about Kenmore 20.3 cu. ft. / 575 liter Upright Freezer 23024

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Ice forming very fast on top shelf only

My freezer is 6 years old. The past 6 months ice has been forming very rapidly, on the top shelf. It is still keeping food cold, but seems like it is running more than normal. I checked the seal and it is okay still. I keep defrosting it, but it forms again within a few weeks. Until now, I had always done a defrost once a year and all shelfs had ice on them. Is there something that is broken I can fix? Or a part that is bad? Thank you.

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  • jermarlamb Jan 10, 2009

    I tried this, but it did not help. I defrosted the freezer again and within minutes of plugging it in, the ice began forming rapidly on the top shelf. Could there be a leak in the metal coils??

  • Anonymous Mar 23, 2014

    Water form on top shelf of the frog

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You said you checked the seal but one thing you can try to be double sure the seal is tight put a thin layer of vaseline along the entire seal it will fill in any gaps and you can be sure it is sealing completely.

Posted on Jan 08, 2009

  • diane trott Jan 10, 2009

    What is the complete model number of the unit? I could be wrong but I would think that if the coils had been leaking for six months the problem is more apt to be not cooling.

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