Question about Kenmore 25512/ 25513 Progressive Canister Vacuum

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The power cord does not retract or rewind when the button is pushed. How can I repair this?

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Sometimes you can help get the springs working again, by gently pulling the cord out a little further and then let it slowly in while pushing the cord retract button.

Posted on Nov 08, 2012

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VC248. Why won't the cord retract?


Vacuums today are most all plastic parts, and you have likely accidentally broken the retractor. Very highly likely you will be wrapping the cord around the machine from now on, as the repair parts are probably not available.
God bless your efforts.

Sep 07, 2015 | Cirrus Vacuums

1 Answer

I can't return my electric line. How can i fix it? I push the bottom to return my line, but no any action.


Hi there, it's Jack at Dyson.

DC47's cord reel button needs to be pressed down firmly to retract the cord - you should feel a click from the button when it's pressed down far enough. Keep hold of the plug as you press the button down, and allow the cord to feed back into the machine.

If you're sure you've pressed the button down as far as it will go, and have not been able to get the cord to retract, please get in touch with us directly so we can provide further assistance. You can reach the Dyson customer Helpline on 0800 298 0298 (UK) or 1-866-693-9766 (US).

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Jan 23, 2014 | Dyson DC47 Animal Canister Vacuum Cleaner

3 Answers

How do I take about my Dyson DC11 to replace the retractable power cord assembly


While it doesn't require a collection bag, a Dyson-brand vacuum cleaner can still suffer the problems of wear and tear that are prone to any vacuum cleaner--for example, a frayed power cord. If the power cord of your Dyson vacuum cleaner has become frayed, change it immediately to avoid a dangerous electrical mishap. You will need a replacement cord from an electronics service center, along with a few common household tools. You do not need electrical skills to complete the task.
Follow this steps on how to replaced the power cord assembly:

1 Unplug the Dyson vacuum cleaner's power plug from the wall outlet. Press the button on the top front of the plastic collection cover. Lift the cover off the front of the vacuum cleaner and place it aside.

  • 2 Trace the power cord to where it enters the back bottom of the vacuum cleaner. Remove the screws from the panel surrounding the power cord with a Phillips screwdriver. Remove the panel. Aim the beam of a flashlight inside the compartment so that you can see where the wires at the end of the power cord wrap around two screws on the motor assembly. Loosen these screws with a Phillips jeweler's screwdriver.

  • 3 Pull the power cord out of the compartment and dispose of it properly. Strip a 1/2 inch of insulation from the ends of the two wires of the replacement power cord. Run the wires into the compartment along the path of the original power cord--pushing the wires into the grooves inside the compartment.

  • 4 Tie a knot on the cord on the inside of the compartment to prevent the cord from being pulled out.

  • 5 Wrap the exposed end of each wire of the power cord around the loosened screws. Tighten the screws. Replace the panel and reattach the screws. Stand the vacuum cleaner right side up. Place the bottom of the plastic collection cover into the bottom front slot on the vacuum cleaner. Push the cover back on the front of the vacuum cleaner.

  • Jul 13, 2011 | Vacuums

    1 Answer

    Retractable power cord on my Oreck Little Hero vacum is tangled up in the housing. How do disassemble it? Seems like wheels need to come off to get at one of the housing screws but I can't get them off.


    Same thing just happened here. I know there's three plastic tabs that need depressing inside the wheel to get the wheel off but so far, I haven't found enough of the right tools to get all pressed long enough to remove.

    I know there shouldn't be any "just push the button and let it retract"------at 100 mph, anymore, which is what caused the issue with this one.

    I hope someone posts a quick fix, otherwise this thing is living with an extension cord attached.

    Mar 06, 2011 | Oreck BB2000 XL Little Hero Canister...

    1 Answer

    I have a Kenmore Vacuum cleaner 116.24212. The retractable electric cord won't retract. How can I fix it?


    The retraction mechanizm is likely jammed. Mostly likely the cord has jumped it's groove in the retraction wheel/hub. If you are good with tools there is a 70% chance you can get it to work again with a basic DCR operation. Most mechanical problems can be solved using this simple rule: Dissassemble Clean and Reassemble.

    CAUTION: The retract mech has a powerful spring inside, avoid exposing. Most retract mech units are rivoted closed so consumers won't poke thier eye out.
    CAUTION: UNPLUG THE UNIT

    Open the unit from the bottom and the top lid of the canister should come off.
    The retract mech should be obvious as it is where the cord comes into the unit.
    Look for the cord being bound by iteslf either on top or underneath (lie two cordes in one groove)
    Remove any binding.
    If you see no debris or obsticals for the cord to retract (where it is getting stuck)
    Your spring could have sprung!
    Do you feel and retract at all?
    Can you locate the releae mechagnism?
    Does the Release button seem to function? When Pressed it should take pressure off of the cord hub.
    The retract mech may need replaced. Overall the cost will be about $60 for parts.

    Feb 12, 2011 | Vacuums

    1 Answer

    Miele 5000 vacuum cleaner stopped during use. no lights on


    could be your retractable cord assembly's contacts..

    push the power on while pulling out the cord. see if it tries to start.

    Oct 07, 2009 | Miele S558 Red Velvet Bagged Canister...

    1 Answer

    Cord has been hyper extended, will not retract


    try pulling the cord a little, while holding down the cord release button. if nothing happends and it doesn't retract, suggest taking to a service center or your local vac shop for repairs.

    Jul 16, 2009 | Electrolux Epic 6500 Vacuum

    1 Answer

    Electric cord won't retract


    Depends on the machine. If its a Sebo K model then usually pulling on the cord will re-automatically retract the cord anyway. Any other brand and it will need to be replaced by a qualified repair.

    May 06, 2009 | Vacuums

    2 Answers

    Electrolux EL 7001 Oxygen 3 power cord continually retracts


    The button has two parts - the inner part (button) and the outer part (surrounds the button). The press the outer part to deactivate (pop out!) the inner part.

    It took me a while to figure this thing out, but I was glad the vacuum wasn't broken.

    May 02, 2009 | Electrolux EL7055A Bagless Canister Vacuum

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